Patents by Inventor Gemma R. Lee

Gemma R. Lee has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Automated user feedback
    Patent number: 8736898
    Abstract: A method and printing device print a feedback form in response to activation of a customer feedback option of the printing device. The printing device and the feedback form instruct the user to supply feedback comments on the feedback form and cause the feedback form to be scanned using the printing device. The method and printing device identifying the feedback form in response to the scanning of the feedback form and capture the feedback form as a feedback form image. The method and printing device transmit the feedback form image from the printing device to a feedback collection entity.
    Type: Grant
    Filed: October 17, 2007
    Date of Patent: May 27, 2014
    Assignee: Xerox Corporation
    Inventors: Andrew K. Balm, Gemma R. Lee
  • AUTOMATED USER FEEDBACK
    Publication number: 20090141302
    Abstract: A method and printing device print a feedback form in response to activation of a customer feedback option of the printing device. The printing device and the feedback form instruct the user to supply feedback comments on the feedback form and cause the feedback form to be scanned using the printing device. The method and printing device identifying the feedback form in response to the scanning of the feedback form and capture the feedback form as a feedback form image. The method and printing device transmit the feedback form image from the printing device to a feedback collection entity.
    Type: Application
    Filed: October 17, 2007
    Publication date: June 4, 2009
    Applicant: XEROX CORPORATION
    Inventors: Andy K. Balm, Gemma R. Lee