Abstract: A data center information retrieval system includes a computer-executed device information retrieval application in communication with first and second devices configured in a data center. Each device includes one or more elements that provide a service for the data center. The application obtains and stores one or more first element records associated with one or more of the elements of the first device in a database, and communicates with a modular software component to obtain information associated with the corresponding one or more second elements of the second device, the modular software component translating information obtained about the second elements to a format similar to that of the first element records.

Abstract: A messaging system and method for creating a messaging hierarchy in a computer network are described. The network is made up of multiple network entities, which include both publishing entities and subscribing entities, where the publishing entities have data of which the subscribing entities may have need. The messaging system and method for creating a messaging hierarchy also include a data hierarchy applied to the data exchanged between the publishing entities and subscribing entities.

Abstract: A system and method for subscriber tracking and creating subscriber records in a GPRS or UMTS network is disclosed. A local mapping record is created on a probe monitoring a Gi interface upon the detection of Access Start messages. Additional information is sent from a probe monitoring a Gn/Gp interface, and this information is added to the local mapping record. The processing of captured messages and the creation of local mapping record is prioritized to ensure that records for different subscribers who used the same IP address are not improperly combined. Finally, Gi traffic is tagged with unique subscriber information, such as the International Mobile Subscriber Identity (IMSI), not previously present on the Gi network.

Abstract: A system and method for subscriber tracking and creating subscriber records in a GPRS network is disclosed. First subscriber records are created using information from first data packets captured from a first GPRS network interface. The first subscriber record is compared with information in second data packets captured from a second GPRS network interface. If the second data packets are associated with the first subscriber record, then information from the second data packets is added to the first subscriber record. If the second data packets are not associated with the first subscriber record, then a second subscriber record is created using information in the second data packets.