Patents by Inventor Geoffrey C. THOMAS

Geoffrey C. THOMAS has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • NATURAL LANGUAGE PROCESSING OF STRUCTURED INTERACTIONS
    Publication number: 20230177275
    Abstract: One embodiment of the present invention sets forth a technique for analyzing a transcript of a structured interaction. The technique includes determining a first portion of the transcript that corresponds to a first dialogue act. The technique also includes matching the first portion of the transcript to a first component of a script for the structured interaction based on a first set of embeddings for the first portion of the transcript and a second set of embeddings associated with the first component of the script. The technique further includes causing a first mapping between the first portion of the transcript and the first component to be outputted.
    Type: Application
    Filed: May 16, 2022
    Publication date: June 8, 2023
    Inventors: Jason T. LAM, Joel D. YOUNG, Honglei ZHUANG, Netanel WEIZMAN, Scott C. PARISH, Bryan N. CAVANAGH, Christopher C. COLE, Alycia M. DAMP, Eszter FODOR, Laura A. KRUIZENGA, Janice C. OH, Rachel M. POLICASTRO, Geoffrey C. THOMAS, Gregory A. WALLOCH