Abstract: In the context of tracking systems, it is difficult to ensure that an organization has a complete, accurate database of contacts stored in its tracking system. When tracking systems users are required to manage exporting and importing of contacts from their desktop mail clients and handheld devices, it is almost certain that contact information will not be kept up-to-date and that confidence in the accuracy of the contact information will not be high. By enabling a remote directory access portal in the tracking system, all users can be assured that they have available the latest contact information for the organizations' contacts. In addition to providing directory access, the tracking system can authenticate users and, based on the users' entitlements, authorize users' access to specific contacts.

Abstract: Difficulty exists in ensuring a consistent level of activity tracking in a Customer Relationship Management System, Applicant Tracking System, or other tracking application among users (e.g., recruiter or sales representatives) within a single firm. This difficulty is due in part to the manual and time consuming mechanics of logging the activity. Example embodiments of the present invention include a system that automatically logs such activity. The system determines the sender and recipient of the email, as well as, whether the email contains calendar event information. The system then searches a database to determine if the sender or recipient is a contact in the tracking application. If a match is found, the system automatically adds the email to the contact's activity record as an inbound or outbound email or appointment. Activity tracking is, thus, consistently maintained among users of the firm, ensuring a higher quality of activity-based metrics.

Abstract: In the context of tracking systems, it is difficult to ensure that an organization has a complete, accurate database of contacts stored in its tracking system. When tracking systems users are required to manage exporting and importing of contacts from their desktop mail clients and handheld devices, it is almost certain that contact information will not be kept up-to-date and that confidence in the accuracy of the contact information will not be high. By enabling a remote directory access portal in the tracking system, all users can be assured that they have available the latest contact information for the organizations' contacts. In addition to providing directory access, the tracking system can authenticate users and, based on the users' entitlements, authorize users' access to specific contacts.

Abstract: In the context of recruitment and sales, it is difficult to ensure that there is a consistent level of activity tracking that occurs in a Customer Relationship Management or Applicant Tracking System (CRM/ATS, tracking application, or tracking system) from one user (e.g., recruiter or sales representative) to another within a single firm. This is due in large part to the manual and time consuming mechanics of logging the activity. Example embodiments of the present invention include a mail server component that automatically logs such activity. The system determines who the email is being sent to and from, as well as whether the email contains calendar event (e.g., appointment) information. The system then searches a database to determine if the recipients of the email message are contacts in the tracking application. If a match is found, the message is automatically added to the contacts activity record as either an inbound email, outbound email, or appointment.

Abstract: In the context of tracking systems, it is difficult to ensure that an organization has a complete, accurate database of contacts stored in its tracking system. When tracking systems users are required to manage exporting and importing of contacts from their desktop mail clients and handheld devices, it is almost certain that contact information will not be kept up-to-date and that confidence in the accuracy of the contact information will not be high. By enabling a remote directory access portal in the tracking system, all users can be assured that they have available the latest contact information for the organizations' contacts. In addition to providing directory access, the tracking system can authenticate users and, based on the users' entitlements, authorize users' access to specific contacts.

Abstract: In the context of recruitment and sales, it is difficult to ensure that there is a consistent level of activity tracking that occurs in a Customer Relationship Management or Applicant Tracking System (CRM/ATS, tracking application, or tracking system) from one user (e.g., recruiter or sales representative) to another within a single firm. This is due in large part to the manual and time consuming mechanics of logging the activity. Example embodiments of the present invention include a mail server component that automatically logs such activity. The system determines who the email is being sent to and from, as well as whether the email contains calendar event (e.g., appointment) information. The system then searches a database to determine if the recipients of the email message are contacts in the tracking application. If a match is found, the message is automatically added to the contacts activity record as either an inbound email, outbound email, or appointment.

Abstract: In the context of tracking systems, it is difficult to ensure that an organization has a complete, accurate database of contacts stored in its tracking system. When tracking systems users are required to manage exporting and importing of contacts from their desktop mail clients and handheld devices, it is almost certain that contact information will not be kept up-to-date and that confidence in the accuracy of the contact information will not be high. By enabling a remote directory access portal in the tracking system, all users can be assured that they have available the latest contact information for the organizations' contacts. In addition to providing directory access, the tracking system can authenticate users and, based on the users' entitlements, authorize users' access to specific contacts.

Abstract: In the context of recruitment and sales, it is difficult to ensure that there is a consistent level of activity tracking that occurs in a Customer Relationship Management or Applicant Tracking System (CRM/ATS, tracking application, or tracking system) from one user (e.g., recruiter or sales representative) to another within a single firm. This is due in large part to the manual and time consuming mechanics of logging the activity. Example embodiments of the present invention include a mail server component that automatically logs such activity. The system determines who the email is being sent to and from, as well as whether the email contains calendar event (e.g., appointment) information. The system then searches a database to determine if the recipients of the email message are contacts in the tracking application. If a match is found, the message is automatically added to the contacts activity record as either an inbound email, outbound email, or appointment.

Abstract: In a recruitment context, it can be difficult to determine the best third-party recruiter to help fill an open job. The disclosed system includes a recommendation engine that determines the best recruiter to help fill an open job, either for another recruiter to collaborate in a split-fee placement or for an employer having the opening. For a given candidate or job opening that becomes available and that is represented by a given user, the system analyzes disparate work information from users' transactional systems, including various criteria about their past transactions (job placements, geography, timeliness, etc.) and their current candidates to produce a recommendation. The user representing the subject candidate or job opening may then be notified of potential other users, and connected with them through an online system, in order to complete a collaborative placement.