Patents by Inventor Geoffrey L. Baskwill

Geoffrey L. Baskwill has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11330022
    Abstract: Providing a user experience on a multimodal communications terminal configured to communicate according to a plurality of communication includes: executing a single application that provides a user experience (UX) for controlling user selection of preferences of the plurality of communication methods when originating or receiving communication sessions; and providing, via the single application, a selectable control that is persistent such that the selectable control is displayed in any screen of the single application, wherein the control allows selection of one of the plurality of communication methods to use for a particular communication session.
    Type: Grant
    Filed: October 11, 2019
    Date of Patent: May 10, 2022
    Assignee: Avaya Inc.
    Inventors: Jason G. Tanabe, Kyle Klassen, Geoffrey L. Baskwill, Jason Milley
  • Publication number: 20200045088
    Abstract: Providing a user experience on a multimodal communications terminal configured to communicate according to a plurality of communication includes: executing a single application that provides a user experience (UX) for controlling user selection of preferences of the plurality of communication methods when originating or receiving communication sessions; and providing, via the single application, a selectable control that is persistent such that the selectable control is displayed in any screen of the single application, wherein the control allows selection of one of the plurality of communication methods to use for a particular communication session.
    Type: Application
    Filed: October 11, 2019
    Publication date: February 6, 2020
    Inventors: Jason G. Tanabe, Kyle Klassen, Geoffrey L. Baskwill, Jason Milley
  • Patent number: 9544190
    Abstract: System and method of application configuration using DNS-based service discovery, the method including: determining a network domain of a user; retrieving PTR, SRV and TXT records from a DNS server associated with the network domain; enumerating service instances based upon the retrieved PTR, SRV and TXT records; receiving a selection of a service instance from the user; constructing a service instance URL from the selected service instance; attempting to retrieve a settings file by use of the service instance URL; and applying configuration settings from the retrieved settings file.
    Type: Grant
    Filed: June 28, 2013
    Date of Patent: January 10, 2017
    Assignee: Avaya Inc.
    Inventor: Geoffrey L. Baskwill
  • Publication number: 20150004965
    Abstract: System and method to provide an improved user experience for session requests at a multimodal communication terminal, the method including: providing a first user preference, to a server, for incoming communication sessions; receiving, at a first time, by the multimodal communication terminal, an indication of an incoming communication session; enabling control of a session delivery technique of the incoming communication session by use of a user experience; receiving a second user preference, from a user of the multimodal communication terminal, for outgoing communication sessions; receiving, at a second time, by the multimodal communication terminal, a request to establish an outgoing communication session; determining existence of a second predetermined condition, relevant to outgoing communication methods; selecting an outgoing communication method based upon existence of the second predetermined condition and the second user preference; and enabling control of the outgoing communication session by use of
    Type: Application
    Filed: September 10, 2013
    Publication date: January 1, 2015
    Applicant: Avaya Inc.
    Inventors: Jason G. Tanabe, Kyle Klassen, Geoffrey L. Baskwill, Jason Milley
  • Publication number: 20150006687
    Abstract: System and method of application configuration using DNS-based service discovery, the method including: determining a network domain of a user; retrieving PTR, SRV and TXT records from a DNS server associated with the network domain; enumerating service instances based upon the retrieved PTR, SRV and TXT records; receiving a selection of a service instance from the user; constructing a service instance URL from the selected service instance; attempting to retrieve a settings file by use of the service instance URL; and applying configuration settings from the retrieved settings file.
    Type: Application
    Filed: June 28, 2013
    Publication date: January 1, 2015
    Inventor: Geoffrey L. Baskwill