Patents by Inventor Geoffrey Wagner Skow

Geoffrey Wagner Skow has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11275752
    Abstract: A computing apparatus configured in the communication system to store data about advisers, including availability status of the advisers for real time communications with customers, ratings of the advisers by prior customers, compensate rates of the advisers, probability of being connected within a period of time for real time communication with customers, etc. The computing apparatus customizes the selection of lists of advisers for presentation to customers and/or the sequences of the lists to reduce collisions in concurrent requests for connections to same advisers for real time communication connections. The customization may include randomizing top portions of the lists, selecting and/or ranking the advisers in real time based on probability of advisers being connected within a period of time for real time communication with customers, etc.
    Type: Grant
    Filed: December 16, 2019
    Date of Patent: March 15, 2022
    Assignee: Ingenio, LLC
    Inventors: Olena Dopiro, Iulia Stefan, Geoffrey Wagner Skow
  • Publication number: 20200117660
    Abstract: A computing apparatus configured in the communication system to store data about advisers, including availability status of the advisers for real time communications with customers, ratings of the advisers by prior customers, compensate rates of the advisers, probability of being connected within a period of time for real time communication with customers, etc. The computing apparatus customizes the selection of lists of advisers for presentation to customers and/or the sequences of the lists to reduce collisions in concurrent requests for connections to same advisers for real time communication connections. The customization may include randomizing top portions of the lists, selecting and/or ranking the advisers in real time based on probability of advisers being connected within a period of time for real time communication with customers, etc.
    Type: Application
    Filed: December 16, 2019
    Publication date: April 16, 2020
    Inventors: Olena Dopiro, Iulia Stefan, Geoffrey Wagner Skow
  • Patent number: 10509797
    Abstract: A computing apparatus configured in the communication system to store data about advisers, including availability status of the advisers for real time communications with customers, ratings of the advisers by prior customers, compensate rates of the advisers, probability of being connected within a period of time for real time communication with customers, etc. The computing apparatus customizes the selection of lists of advisers for presentation to customers and/or the sequences of the lists to reduce collisions in concurrent requests for connections to same advisers for real time communication connections. The customization may include randomizing top portions of the lists, selecting and/or ranking the advisers in real time based on probability of advisers being connected within a period of time for real time communication with customers, etc.
    Type: Grant
    Filed: May 11, 2018
    Date of Patent: December 17, 2019
    Assignee: INGENIO, LLC.
    Inventors: Olena Dopiro, Iulia Stefan, Geoffrey Wagner Skow
  • Publication number: 20180260452
    Abstract: A computing apparatus configured in the communication system to store data about advisers, including availability status of the advisers for real time communications with customers, ratings of the advisers by prior customers, compensate rates of the advisers, probability of being connected within a period of time for real time communication with customers, etc. The computing apparatus customizes the selection of lists of advisers for presentation to customers and/or the sequences of the lists to reduce collisions in concurrent requests for connections to same advisers for real time communication connections. The customization may include randomizing top portions of the lists, selecting and/or ranking the advisers in real time based on probability of advisers being connected within a period of time for real time communication with customers, etc.
    Type: Application
    Filed: May 11, 2018
    Publication date: September 13, 2018
    Inventors: Olena Dopiro, Iulia Stefan, Geoffrey Wagner Skow
  • Patent number: 9971817
    Abstract: A computing apparatus configured in the communication system to store data about advisers, including availability status of the advisers for real time communications with customers, ratings of the advisers by prior customers, compensate rates of the advisers, probability of being connected within a period of time for real time communication with customers, etc. The computing apparatus customizes the selection of lists of advisers for presentation to customers and/or the sequences of the lists to reduce collisions in concurrent requests for connections to same advisers for real time communication connections. The customization may include randomizing top portions of the lists, selecting and/or ranking the advisers in real time based on probability of advisers being connected within a period of time for real time communication with customers, etc.
    Type: Grant
    Filed: December 29, 2014
    Date of Patent: May 15, 2018
    Assignee: INGENIO, LLC.
    Inventors: Olena Dopiro, Iulia Stefan, Geoffrey Wagner Skow
  • Publication number: 20160191711
    Abstract: A computing apparatus configured in the communication system to store data about advisers, including availability status of the advisers for real time communications with customers, ratings of the advisers by prior customers, compensate rates of the advisers, probability of being connected within a period of time for real time communication with customers, etc. The computing apparatus customizes the selection of lists of advisers for presentation to customers and/or the sequences of the lists to reduce collisions in concurrent requests for connections to same advisers for real time communication connections. The customization may include randomizing top portions of the lists, selecting and/or ranking the advisers in real time based on probability of advisers being connected within a period of time for real time communication with customers, etc.
    Type: Application
    Filed: December 29, 2014
    Publication date: June 30, 2016
    Inventors: Olena Dopiro, Iulia Stefan, Geoffrey Wagner Skow