Abstract: A method for identifying print control elements for quality data acquisition includes encoding position information in a human-readable identification code, encoding specific print job information and the human-readable identification code in a machine-readable data code, positioning the codes alongside their associated print control element on a printing substrate, photographing the printed print control element and adjacent machine-readable data code using information from adjacent identification code, and processing data with a mobile communication device having a camera function and communications interface. Image data produced are exporting to a support computer via the communications interface.

Abstract: A service system includes at least one administration computer having a display device and a user interface for administering machines having components. A respective configuration of components of delivered machines is stored in the administration computer. When a component in one of the machines in the administration computer is exchanged, a spare part that has been installed is stored in the administration computer instead of an original component. A current configuration of the components can be displayed on the display device by operating the user interface, for each of the machines stored in the administration computer. A servicing method is also provided.

Abstract: A method for identifying print control elements for quality data acquisition includes encoding position information in a human-readable identification code, encoding specific print job information and the human-readable identification code in a machine-readable data code, positioning the codes alongside their associated print control element on a printing substrate, photographing the printed print control element and adjacent machine-readable data code using information from adjacent identification code, and processing data with a mobile communication device having a camera function and communications interface. Image data produced are exporting to a support computer via the communications interface.

Abstract: A service system includes at least one administration computer having a display device and a user interface for administering machines having components. A respective configuration of components of delivered machines is stored in the administration computer. When a component in one of the machines in the administration computer is exchanged, a spare part that has been installed is stored in the administration computer instead of an original component. A current configuration of the components can be displayed on the display device by operating the user interface, for each of the machines stored in the administration computer. A servicing method is also provided.