Abstract: An automatic service monitor in an information technology environment has its operation controlled by information that, in part, defines entities that perform services and defines key performance indicators (KPIs) that indicate measures of performance of the services. Additional information controls the operation of the service monitor with respect to identifying and adapting for KPIs based on the non-normal data caused by maintenance work or other causes. Such adaptation may include changes in how reported information appears to the user.

Abstract: An automatic service monitor in an information technology environment has its operation controlled by information that, in part, defines entities that perform services and defines key performance indicators (KPIs) that indicate measures of performance of the services. Additional information controls the operation of the service monitor with respect to identifying and adapting for KPIs based on the non-normal data caused by maintenance work or other causes. Such adaptation may include changes in how reported information appears to the user.

Abstract: An automatic service monitor in an information technology environment has its operation controlled by information that, in part, defines entities that perform services and defines key performance indicators (KPIs) that indicate measures of performance of the services. Additional information controls the operation of the service monitor with respect to reporting KPI data on system dashboards based on design templates. Data sources associated with one service that help populate a design template are automatically swapped for data sources associated with a different service to produce automatic dashboard variants.

Abstract: In a computer-implemented method for dynamically presenting status information of a monitored system within a graphical user interface, a first view is displayed within the graphical user interface, the first view including a textual representation indicative of a status of a monitored system, the textual representation including at least one interactive portion that is user-selectable for presenting underlying information associated with the interactive portion. Responsive to a user selection, a second view is displayed within the graphical user interface, the second view including a plurality of status boxes representative of monitored attributes of the monitored system. A particular status box of the plurality of status boxes is selectively promoted to the first view in response to the detection of a particular condition based on the monitored attributes. A particular interactive portion associated with the particular status box is integrated into the textual representation.

Abstract: In a computer-implemented method for dynamically presenting status information of a monitored system within a graphical user interface, a first view is displayed within the graphical user interface, the first view including a textual representation indicative of a status of a monitored system, the textual representation including at least one interactive portion that is user-selectable for presenting underlying information associated with the interactive portion. Responsive to a user selection, a second view is displayed within the graphical user interface, the second view including a plurality of status boxes representative of monitored attributes of the monitored system. A particular status box of the plurality of status boxes is selectively promoted to the first view in response to the detection of a particular condition based on the monitored attributes. A particular interactive portion associated with the particular status box is integrated into the textual representation.

Abstract: An automatic service monitor in an information technology environment has its operation controlled by information that, in part, defines entities that perform services and defines key performance indicators (KPIs) that indicate measures of performance of the services. Additional information controls the operation of the service monitor with respect to identifying and adapting for KPIs based on the non-normal data caused by maintenance work or other causes. Such adaptation may include changes in how reported information appears to the user.

Abstract: An automatic service monitor in an information technology environment has its operation controlled by information that, in part, defines entities that perform services and defines key performance indicators (KPIs) that indicate measures of performance of the services. Additional information controls the operation of the service monitor with respect to reporting KPI data on system dashboards based on design templates. Data sources associated with one service that help populate a design template are automatically swapped for data sources associated with a different service to produce automatic dashboard variants.