Patents by Inventor George E. Metz

George E. Metz has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and system for processing communications orders
    Patent number: 8195528
    Abstract: A method, system, and medium are provided for processing customer orders associated with providing telephony services via a telecommunications network and with services provided via a cable network. In one embodiment, the method includes providing a service-order-entry (SOE) system associated with a set of legacy components, the SOE system being operable to receive a first type of customer order that is associated with providing services via a telecommunications network, the telecommunications network not including a cable television (CATV) network; supplementing the SOE system with a secondary order-reception system operable to receive a second type of customer order that is associated with providing telephony services over a CATV network and further operable to receive the second type of customer order without substantially modifying the legacy components; receiving the second type of customer order; and fulfilling the second type of customer order without substantially modifying the legacy components.
    Type: Grant
    Filed: February 22, 2011
    Date of Patent: June 5, 2012
    Assignee: CenturyLink Intellectual Property LLC
    Inventors: Lisa Kay McLellan, Peter J. Drake, George E. Metz
  • Method and system for processing communications orders
    Patent number: 7917396
    Abstract: A method, system, and medium are provided for processing customer orders associated with providing telephony services via a telecommunications network and with services provided via a cable network. In one embodiment, the method includes providing a service-order-entry (SOE) system associated with a set of legacy components, the SOE system being operable to receive a first type of customer order that is associated with providing services via a telecommunications network, the telecommunications network not including a cable television (CATV) network; supplementing the SOE system with a secondary order-reception system operable to receive a second type of customer order that is associated with providing telephony services over a CATV network and further operable to receive the second type of customer order without substantially modifying the legacy components; receiving the second type of customer order; and fulfilling the second type of customer order without substantially modifying the legacy components.
    Type: Grant
    Filed: February 15, 2005
    Date of Patent: March 29, 2011
    Assignee: Embarq Holdings Company, LLC
    Inventors: Peter J. Drake, Lisa K. McLellan, George E. Metz