Patents by Inventor George J. Gerritz

George J. Gerritz has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for orders and troubles metric attribution identification and aggregation
    Patent number: 8694617
    Abstract: A system and method for identifying, marking, retaining and aggregating attribute metrics for service order and trouble tickets (ticket data) may be performed as the service order and trouble tickets are loaded into a central data repository to allow user summary reports to be created. Ticket data may be received from remote data repositories by a central repository. The ticket data by then be stored in data records at the central location, then attributes of the ticket data may be calculated. A summary table of the ticket data may then be stored at the central repository, which the metric data in the summary table being updated as records are processed. A report of the attributes may then be generated directly from the summary table.
    Type: Grant
    Filed: January 31, 2008
    Date of Patent: April 8, 2014
    Assignee: CenturyLink Intellectual Property LLC
    Inventors: Douglas B. Finch, Brad R. Sayre, George J. Gerritz
  • System and method for orders and troubles metric attribution identification and aggregation
    Publication number: 20090196412
    Abstract: A system and method for identifying, marking, retaining and aggregating attribute metrics for service order and trouble tickets (ticket data) may be performed as the service order and trouble tickets are loaded into a central data repository to allow user summary reports to be created. Ticket data may be received from remote data repositories by a central repository. The ticket data by then be stored in data records at the central location, then attributes of the ticket data may be calculated. A summary table of the ticket data may then be stored at the central repository, which the metric data in the summary table being updated as records are processed. A report of the attributes may then be generated directly from the summary table.
    Type: Application
    Filed: January 31, 2008
    Publication date: August 6, 2009
    Applicant: Embarq Holdings Company, LLC
    Inventors: Douglas B. Finch, Brad R. Sayre, George J. Gerritz