Patents by Inventor Gerard Carolan

Gerard Carolan has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11397969
    Abstract: Methods and devices for reducing durations of sessions (e.g., voice call sessions, chat sessions, etc.) include a mobile device that is configured to receive an instruction message from a customer service center associated with an enterprise, and in response, determine whether the mobile device user has engaged the customer service center associated with the enterprise within a proceeding duration. The mobile device may select a media element based on the received instruction message in response to determining that the mobile device user has engaged the customer service center associated with the enterprise within the proceeding duration. The mobile device may render the selected media element on a screen of the mobile device until the mobile device user interacts with the mobile device or the rendered media element.
    Type: Grant
    Filed: January 24, 2020
    Date of Patent: July 26, 2022
    Assignee: MADME TECHNOLOGIES LIMITED
    Inventors: Triona Mullane, Gerard Carolan
  • Patent number: 11363143
    Abstract: Methods and devices for redirecting calls made to a customer service center of an enterprise include monitoring activities of a mobile device user, predicting (e.g., based on the monitored activities, information stored in memory, or information received from another device, etc.) a reason that the mobile device user has commenced calling the customer service center or will commence calling the customer service center in the near future, selecting a media element based on the predicted reason that the mobile device user has commenced calling the customer service center or will commence calling the customer service center in the near future, and rendering the selected media element on a screen of a mobile device of the mobile device user prior to completing a call to the customer service center associated with the enterprise and until the mobile device user interacts with the mobile device or the rendered media element.
    Type: Grant
    Filed: January 24, 2020
    Date of Patent: June 14, 2022
    Assignee: MADME TECHNOLOGIES LIMITED
    Inventors: Triona Mullane, Gerard Carolan
  • Patent number: 11157962
    Abstract: Methods, systems, and devices for displaying advertisements on mobile telephone devices at the end of a call to a pre-designated number are disclosed. In aspect a computerized method comprises determining that a telephone call has been initiated between a mobile telephone device and a second telephone device, determining that the telephone number matches a campaign telephone number stored on the mobile telephone device, determining a media object to display based on the telephone number, downloading the media object on the mobile telephone device, determining that the telephone call has ended, and displaying the media object on the mobile telephone device after the telephone call has ended.
    Type: Grant
    Filed: January 28, 2020
    Date of Patent: October 26, 2021
    Assignee: mAdme Technologies Limited
    Inventors: Triona Mullane, Gerard Carolan
  • Patent number: 10803489
    Abstract: Methods, systems, and devices for displaying advertisements on mobile devices based on available wireless networks. In aspect a computerized method comprises determining a list of service set identifiers of available wireless networks, determining that the service set identifier matches a campaign service set identifier stored on the mobile device, determining a media object to display based on the service set identifier, downloading the media object on the mobile device, and displaying the media object on the mobile device.
    Type: Grant
    Filed: December 21, 2016
    Date of Patent: October 13, 2020
    Assignee: MADME TECHNOLOGIES LIMITED
    Inventors: Gerard Carolan, Triona Mullane
  • Publication number: 20200167828
    Abstract: Methods, systems, and devices for displaying advertisements on mobile telephone devices at the end of a call to a pre-designated number are disclosed. In aspect a computerized method comprises determining that a telephone call has been initiated between a mobile telephone device and a second telephone device, determining that the telephone number matches a campaign telephone number stored on the mobile telephone device, determining a media object to display based on the telephone number, downloading the media object on the mobile telephone device, determining that the telephone call has ended, and displaying the media object on the mobile telephone device after the telephone call has ended.
    Type: Application
    Filed: January 28, 2020
    Publication date: May 28, 2020
    Inventors: Triona MULLANE, Gerard CAROLAN
  • Publication number: 20200162612
    Abstract: Methods and devices for redirecting calls made to a customer service center of an enterprise include monitoring activities of a mobile device user, predicting (e.g., based on the monitored activities, information stored in memory, or information received from another device, etc.) a reason that the mobile device user has commenced calling the customer service center or will commence calling the customer service center in the near future, selecting a media element based on the predicted reason that the mobile device user has commenced calling the customer service center or will commence calling the customer service center in the near future, and rendering the selected media element on a screen of a mobile device of the mobile device user prior to completing a call to the customer service center associated with the enterprise and until the mobile device user interacts with the mobile device or the rendered media element.
    Type: Application
    Filed: January 24, 2020
    Publication date: May 21, 2020
    Inventors: Triona MULLANE, Gerard CAROLAN
  • Publication number: 20200160397
    Abstract: Methods and devices for reducing durations of sessions (e.g., voice call sessions, chat sessions, etc.) include a mobile device that is configured to receive an instruction message from a customer service center associated with an enterprise, and in response, determine whether the mobile device user has engaged the customer service center associated with the enterprise within a proceeding duration. The mobile device may select a media element based on the received instruction message in response to determining that the mobile device user has engaged the customer service center associated with the enterprise within the proceeding duration. The mobile device may render the selected media element on a screen of the mobile device until the mobile device user interacts with the mobile device or the rendered media element.
    Type: Application
    Filed: January 24, 2020
    Publication date: May 21, 2020
    Inventors: Triona MULLANE, Gerard Carolan
  • Patent number: 10586255
    Abstract: Methods, systems, and devices for displaying advertisements on mobile telephone devices at the end of a call to a pre-designated number are disclosed. In aspect a computerized method comprises determining that a telephone call has been initiated between a mobile telephone device and a second telephone device, determining that the telephone number matches a campaign telephone number stored on the mobile telephone device, determining a media object to display based on the telephone number, downloading the media object on the mobile telephone device, determining that the telephone call has ended, and displaying the media object on the mobile telephone device after the telephone call has ended.
    Type: Grant
    Filed: May 18, 2016
    Date of Patent: March 10, 2020
    Assignee: mAdme Technologies Limited
    Inventors: Gerard Carolan, Triona Mullane
  • Publication number: 20180174192
    Abstract: Methods, systems, and devices for displaying advertisements on mobile devices based on available wireless networks. In aspect a computerized method comprises determining a list of service set identifiers of available wireless networks, determining that the service set identifier matches a campaign service set identifier stored on the mobile device, determining a media object to display based on the service set identifier, downloading the media object on the mobile device, and displaying the media object on the mobile device.
    Type: Application
    Filed: December 21, 2016
    Publication date: June 21, 2018
    Applicant: mAdme Technologies Limited
    Inventors: Gerard Carolan, Triona Mullane
  • Publication number: 20170243250
    Abstract: Methods, systems, and devices for displaying advertisements on mobile telephone devices at the end of a call to a pre-designated number are disclosed. In aspect a computerized method comprises determining that a telephone call has been initiated between a mobile telephone device and a second telephone device, determining that the telephone number matches a campaign telephone number stored on the mobile telephone device, determining a media object to display based on the telephone number, downloading the media object on the mobile telephone device, determining that the telephone call has ended, and displaying the media object on the mobile telephone device after the telephone call has ended.
    Type: Application
    Filed: May 18, 2016
    Publication date: August 24, 2017
    Applicant: mAdme Technologies Limited
    Inventors: Gerard Carolan, Triona Mullane