Patents by Inventor Gilad Ofer

Gilad Ofer has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • CUSTOMER ASSISTANCE PLATFORM
    Publication number: 20130198039
    Abstract: A method and system for providing location based assistance. The method and system including hosting a database of information regarding a customer, hosting a database of information regarding sale associate availability, and receiving a customer assistance request. The system determines the location of the customer and determines the availability of at least one sale associate within a predetermined location threshold of the location of the customer to service the customer assistance request. The customer assistance request is then routed to the at least one sale associate within the predetermined location threshold of the location of the customer for assistance.
    Type: Application
    Filed: January 31, 2013
    Publication date: August 1, 2013
    Inventors: Bharath Sridharan, Jen Hao Yang, Gadi Lifshitz, Guy Ephraim, Gilad Ofer