Patents by Inventor Gilad Opher

Gilad Opher has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Methods and systems for providing location based assistance via a mobile device
    Patent number: 9451576
    Abstract: A method and system for providing location based assistance. The method and system including hosting a database of information regarding a customer, hosting a database of information regarding sale associate availability, and receiving a customer assistance request. The system determines the location of the customer and determines the availability of at least one sale associate within a predetermined location threshold of the location of the customer to service the customer assistance request. The customer assistance request is then routed to the at least one sale associate within the predetermined location threshold of the location of the customer for assistance.
    Type: Grant
    Filed: February 2, 2012
    Date of Patent: September 20, 2016
    Assignee: Sears Brands, L.L.C
    Inventors: Gadi Lifshitz, Gilad Opher, Guy Ephraim
  • Customer assistance platform
    Patent number: 9047631
    Abstract: A method and system for providing location based assistance. The method and system including hosting a database of information regarding a customer, hosting a database of information regarding sale associate availability, and receiving a customer assistance request. The system determines the location of the customer and determines the availability of at least one sale associate within a predetermined location threshold of the location of the customer to service the customer assistance request. The customer assistance request is then routed to the at least one sale associate within the predetermined location threshold of the location of the customer for assistance.
    Type: Grant
    Filed: January 31, 2013
    Date of Patent: June 2, 2015
    Assignee: Sears Brands, L.L.C.
    Inventors: Bharath Sridharan, Jen Hao Yang, Gadi Lifshitz, Guy Ephraim, Gilad Opher
  • METHODS AND SYSTEMS FOR PROVIDING LOCATION BASED ASSISTANCE VIA A MOBILE DEVICE
    Publication number: 20130203439
    Abstract: A method and system for providing location based assistance. The method and system including hosting a database of information regarding a customer, hosting a database of information regarding sale associate availability, and receiving a customer assistance request. The system determines the location of the customer and determines the availability of at least one sale associate within a predetermined location threshold of the location of the customer to service the customer assistance request. The customer assistance request is then routed to the at least one sale associate within the predetermined location threshold of the location of the customer for assistance.
    Type: Application
    Filed: February 2, 2012
    Publication date: August 8, 2013
    Applicant: SEARS BRANDS, LLC
    Inventors: Gadi Lifshitz, Gilad Opher, Guy Ephraim