Abstract: The subject disclosure describes identifying a table associated with a set-top box that receives services from equipment of a video head-end office, where the table indicates that the set-top box has requested a video stream that would exceed a first number of video streams allocated to the set-top box and would exceed a bandwidth configuration, detecting a conflicting event according to information in the table, reconfiguring the bandwidth configuration allocated to the plurality of set-top boxes to resolve the conflicting event, determining a second number of video streams requested by the plurality of set-top boxes when the conflicting event occurred, determining a third number of video streams to resolve the conflicting event based on a difference between the first number of video streams and the second number of video streams, and instructing the equipment to provide the third number of video streams to the set-top box. Other embodiments are disclosed.

Abstract: The subject disclosure describes identifying a table associated with a set-top box that receives services from equipment of a video head-end office, where the table indicates that the set-top box has requested a video stream that would exceed a first number of video streams allocated to the set-top box and would exceed a bandwidth configuration, detecting a conflicting event according to information in the table, reconfiguring the bandwidth configuration allocated to the plurality of set-top boxes to resolve the conflicting event, determining a second number of video streams requested by the plurality of set-top boxes when the conflicting event occurred, determining a third number of video streams to resolve the conflicting event based on a difference between the first number of video streams and the second number of video streams, and instructing the equipment to provide the third number of video streams to the set-top box. Other embodiments are disclosed.

Abstract: A method is described for identifying and prioritizing, for remediating, impactful problems in a mobile wireless communications network. The method includes rendering a human observable representation of problem impact at particular geographic units within a grid corresponding to a geographic area of interest. The method includes tabling mobile wireless communication network data in a database, generating a problem impact grid for a geographic area of interest sub-divided into sub-areas of specified dimensions and rendering a listing representing a prioritized set of mobile wireless communication network issues arranged in accordance with magnitude of values assigned to sub-areas of the problem impact grid.

Abstract: The subject disclosure describes identifying a table associated with a set-top box that receives services from equipment of a video head-end office, where the table indicates that the set-top box has requested a video stream that would exceed a first number of video streams allocated to the set-top box and would exceed a bandwidth configuration, detecting a conflicting event according to information in the table, reconfiguring the bandwidth configuration allocated to the plurality of set-top boxes to resolve the conflicting event, determining a second number of video streams requested by the plurality of set-top boxes when the conflicting event occurred, determining a third number of video streams to resolve the conflicting event based on a difference between the first number of video streams and the second number of video streams, and instructing the equipment to provide the third number of video streams to the set-top box. Other embodiments are disclosed.

Abstract: The subject disclosure describes identifying a table associated with a set-top box that receives services from equipment of a video head-end office, where the table indicates that the set-top box has requested a video stream that would exceed a first number of video streams allocated to the set-top box and would exceed a bandwidth configuration, detecting a conflicting event according to information in the table, reconfiguring the bandwidth configuration allocated to the plurality of set-top boxes to resolve the conflicting event, determining a second number of video streams requested by the plurality of set-top boxes when the conflicting event occurred, determining a third number of video streams to resolve the conflicting event based on a difference between the first number of video streams and the second number of video streams, and instructing the equipment to provide the third number of video streams to the set-top box. Other embodiments are disclosed.

Abstract: A method for controlling a displayed user interface for accessing content provided by a multimedia content delivery network is disclosed. A plurality of user interface events, representing user actions during operation of the user interface, are recorded for one or more end users. The recorded user interface events include user actions that do not result in a command or transaction received by the service provider of the network. The recorded user interface events may be stored in a data warehouse and mined for business purposes.

Abstract: Systems and methods of monitoring blackout events are provided. A particular method includes receiving a server blackout event specifying a scheduled blackout of a first media service. The method also includes receiving a client blackout event from at least one set top box affected by the scheduled blackout. The method further includes generating a compliance report indicating whether the set top box complied with the scheduled blackout.

Abstract: The subject disclosure describes identifying a table associated with a set-top box that receives services from equipment of a video head-end office, where the table indicates that the set-top box has requested a video stream that would exceed a first number of video streams allocated to the set-top box and would exceed a bandwidth configuration, detecting a conflicting event according to information in the table, reconfiguring the bandwidth configuration allocated to the plurality of set-top boxes to resolve the conflicting event, determining a second number of video streams requested by the plurality of set-top boxes when the conflicting event occurred, determining a third number of video streams to resolve the conflicting event based on a difference between the first number of video streams and the second number of video streams, and instructing the equipment to provide the third number of video streams to the set-top box. Other embodiments are disclosed.

Abstract: A method for monitoring a bandwidth configuration for a plurality of customer premises connected to a video head-end office in an Internet Protocol television network is disclosed. The bandwidth configuration is received for each of the plurality of customer premises. The bandwidth configuration is stored for each of the plurality of customer premises in a memory of a first server. A data file is received from the video head-end office. The data file indicates that a set-top box device located at one of the customer premises has requested a video stream that would exceed a first number of video streams available to the one of the customer premises and that would exceed a first bandwidth currently available between the video head-end office and the one of the customer premises. The data file is stored in the memory of the first server.

Abstract: Systems and methods of monitoring blackout events are provided. A particular method includes receiving a server blackout event associated with a scheduled blackout of a first media service. The method also includes receiving at least one client blackout event from at least one set top box (STB) affected by the scheduled blackout. For example, the server blackout event and the client blackout event(s) may be received at a subscriber event transmission interface (SETI). The method further includes storing the server blackout event and the client blackout event(s) at a data warehouse.

Abstract: A method for monitoring a bandwidth configuration for a plurality of customer premises connected to a video head-end office in an Internet Protocol television network is disclosed. The bandwidth configuration is received for each of the plurality of customer premises. The bandwidth configuration is stored for each of the plurality of customer premises in a memory of a first server. A data file is received from the video head-end office. The data file indicates that a set-top box device located at one of the customer premises has requested a video stream that would exceed a first number of video streams available to the one of the customer premises and that would exceed a first bandwidth currently available between the video head-end office and the one of the customer premises. The data file is stored in the memory of the first server.

Abstract: A system includes a subscriber event transmission interface and an enterprise data warehouse. The subscriber event transmission interface is configured to collect first video-on-demand asset metadata from a first video head-end office. The enterprise data warehouse is in communication with the subscriber event transmission interface. The enterprise data warehouse is configured to store a list of a video-on-demand assets deployed to the video head-end office based on the first video-on-demand asset metadata.

Abstract: Systems and methods of monitoring blackout events are provided. A particular method includes receiving a server blackout event associated with a scheduled blackout of a first media service. The method also includes receiving at least one client blackout event from at least one set top box (STB) affected by the scheduled blackout. For example, the server blackout event and the client blackout event(s) may be received at a subscriber event transmission interface (SETI). The method further includes storing the server blackout event and the client blackout event(s) at a data warehouse.

Abstract: A method for controlling a displayed user interface for accessing content provided by a multimedia content delivery network is disclosed. A plurality of user interface events, representing user actions during operation of the user interface, are recorded for one or more end users. The recorded user interface events include user actions that do not result in a command or transaction received by the service provider of the network. The recorded user interface events may be stored in a data warehouse and mined for business purposes.