Abstract: According to some embodiments, a data acquisition computer may receive a first task request, including a data source communication identifier, from a back-end application. The data acquisition computer may perform a first data acquisition process and determine indications of: when the data source expects to return to a normal operating condition, a quality of service received by the data source from a service provider, and a quality of service performed by the back-end application server. The back-end application server might generate and transmit the task request, for example, a first pre-determined period of time after an event associated with the data source. The back-end application server may also detect that a second pre-determined period of time after the event has occurred and facilitate a second data acquisition process including at least one rating within a scale of ratings provided by the data source.

Abstract: According to some embodiments, a data acquisition computer may receive a first task request, including a data source communication identifier, from a back-end application. The data acquisition computer may perform a first data acquisition process and determine indications of: when the data source expects to return to a normal operating condition, a quality of service received by the data source from a service provider, and a quality of service performed by the back-end application server. The back-end application server might generate and transmit the task request, for example, a first pre-determined period of time after an event associated with the data source. The back-end application server may also detect that a second pre-determined period of time after the event has occurred and facilitate a second data acquisition process including at least one rating within a scale of ratings provided by the data source.

Abstract: According to some embodiments, a data acquisition computer may receive a first task request, including a data source communication identifier, from a back-end application. The data acquisition computer may perform a first data acquisition process and determine indications of: when the data source expects to return to a normal operating condition, a quality of service received by the data source from a service provider, and a quality of service performed by the back-end application server. The back-end application server might generate and transmit the task request, for example, a first pre-determined period of time after an event associated with the data source. The back-end application server may also detect that a second pre-determined period of time after the event has occurred and facilitate a second data acquisition process including at least one rating within a scale of ratings provided by the data source.

Abstract: According to some embodiments, a data acquisition computer may receive a first task request, including a data source communication identifier, from a back-end application. The data acquisition computer may perform a first data acquisition process and determine indications of: when the data source expects to return to a normal operating condition, a quality of service received by the data source from a service provider, and a quality of service performed by the back-end application server. The back-end application server might generate and transmit the task request, for example, a first pre-determined period of time after an event associated with the data source. The back-end application server may also detect that a second pre-determined period of time after the event has occurred and facilitate a second data acquisition process including at least one rating within a scale of ratings provided by the data source.

Abstract: A computer system for processing data relating to medical claim management includes data storage devices storing data relating to medical claims, system users having multiple levels of experience, and rules data; and a claim management hardware server in communication with the data storage devices and with devices accessible to the system users. The server is configured to: determine whether a claim is to be assigned from one system user to another one of the system users based on one or more of time-based and event-based triggers, responsive to determining that the claim is to be assigned to another one of the users for short-term review, assign the claim to another one of the system users at the determined level of experience; and notify the another one of the system users via one of the devices accessible to the system users of the assignment.

Abstract: According to some embodiments, governmental information associated with an insurance claim may be received. Moreover, a computer processor may automatically populate a lien tracking tool with information based on the received governmental information and the associated insurance claim. Similarly, a conditional payment tool may also be populated with information based on the received governmental information and the associated insurance claim. It may then be automatically arranged for a clinical assessment to be performed in connection with the insurance claim. In accordance with a result of the clinical assessment received by the payment processing system, it may be automatically determined whether an official response letter will be generated or a governmental payment will be issued in connection with the insurance claim.