Patents by Inventor Glen S. Waller

Glen S. Waller has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Programmatic conversion of support documentation into executable programs
    Patent number: 9141342
    Abstract: Embodiments of the present invention provide an approach to automatically convert existing support materials (support manuals, troubleshooting guides, content, help files, etc.) into machine-executable programs so as to obviate for manual execution of the steps described in the support materials. That is, the embodiments of the invention will (among other things): create support-based programs that automate the execution of previously manual steps; create an inventory of said programs; parse existing support documentation; map sections of each support document into existing program automation; construct a sequence of program automations that resemble the flow of each support document; and/or associate a constructed sequence of automation with a support document that could be executed automatically.
    Type: Grant
    Filed: November 30, 2010
    Date of Patent: September 22, 2015
    Assignee: International Business Machines Corporation
    Inventors: Warren J. Baumann, Firas Bouz, Wesley Stevens, Glen S. Waller
  • PROGRAMMATIC CONVERSION OF SUPPORT DOCUMENTATION INTO EXECUTABLE PROGRAMS
    Publication number: 20120137212
    Abstract: Embodiments of the present invention provide an approach to automatically convert existing support materials (support manuals, troubleshooting guides, content, help files, etc.) into machine-executable programs so as to obviate for manual execution of the steps described in the support materials. That is, the embodiments of the invention will (among other things): create support-based programs that automate the execution of previously manual steps; create an inventory of said programs; parse existing support documentation; map sections of each support document into existing program automation; construct a sequence of program automations that resemble the flow of each support document; and/or associate a constructed sequence of automation with a support document that could be executed automatically.
    Type: Application
    Filed: November 30, 2010
    Publication date: May 31, 2012
    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
    Inventors: Warren J. Baumann, Firas Bouz, Wesley Stevens, Glen S. Waller