Patents by Inventor Glyn Able Burton

Glyn Able Burton has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Debug tracing of next best action strategy engine
    Patent number: 10866959
    Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for facilitating the debug tracing of a Next Best Action (NBA) strategy engine. During debug tracing, a user may interact with a user interface representing execution of the NBA strategy engine. Upon interacting with a node representing a decision point, a corresponding ordered list of options generated by the NBA strategy engine and a set of time values resulting from execution of the corresponding segment of the NBA strategy engine are provided for display in proximity to the node.
    Type: Grant
    Filed: September 20, 2018
    Date of Patent: December 15, 2020
    Assignee: salesforce.com, inc.
    Inventors: Joel Ragnar Palmert, Greg Smolyn, Matthew Van Wely, Glyn Able Burton, Martin Holladay, Michael Coughlin, Amar Gajanan Deogirikar, Caroline Joan Liu, Alex Edelstein
  • DEBUG TRACING OF NEXT BEST ACTION STRATEGY ENGINE
    Publication number: 20200097588
    Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for facilitating the debug tracing of a Next Best Action (NBA) strategy engine. During debug tracing, a user may interact with a user interface representing execution of the NBA strategy engine. Upon interacting with a node representing a decision point, a corresponding ordered list of options generated by the NBA strategy engine and a set of time values resulting from execution of the corresponding segment of the NBA strategy engine are provided for display in proximity to the node.
    Type: Application
    Filed: September 20, 2018
    Publication date: March 26, 2020
    Inventors: Joel Ragnar Palmert, Greg Smolyn, Matthew Van Wely, Glyn Able Burton, Martin Holladay, Michael Coughlin, Amar Gajanan Deogirika, Caroline Joan Liu, Alex Edelstein