Patents by Inventor Goutham Shantigodu Tholpadi

Goutham Shantigodu Tholpadi has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • CONSTRUCTING AND UTILIZING A KNOWLEDGE GRAPH FOR INFORMATION TECHNOLOGY INFRASTRUCTURE
    Publication number: 20200387804
    Abstract: A system operation management server computer (server) and related methods are disclosed. The server is programmed to learn the features of and relations among computer devices from various types of data related to the computer devices and build a knowledge graph (KG) to represent IT infrastructure. The server is also programmed to manage a collection of issue resolution rules each mapping the states of certain computer devices that characterize a known issue and a known resolution of the known issue. In response to receiving a support bundle that contains data related to a target computer system that has encountered an unknown issue the server is programmed to determine which issue resolution rules are applicable to the support bundle based on the KG and transmit a recommendation for resolving the unknown issue.
    Type: Application
    Filed: June 9, 2020
    Publication date: December 10, 2020
    Inventors: VIPUL MATHUR, MOHAN REDDY, AMIN MOUSAVI, GOUTHAM SHANTIGODU THOLPADI, KARTHIK GOOLI, PRAKASH JAGATHEESAN
  • Constructing and utilizing a knowledge graph for information technology infrastructure
    Patent number: 10679133
    Abstract: A system operation management server computer (server) and related methods are disclosed. The server is programmed to learn the features of and relations among computer devices from various types of data related to the computer devices and build a knowledge graph (KG) to represent IT infrastructure. The server is also programmed to manage a collection of issue resolution rules each mapping the states of certain computer devices that characterize a known issue and a known resolution of the known issue. In response to receiving a support bundle that contains data related to a target computer system that has encountered an unknown issue the server is programmed to determine which issue resolution rules are applicable to the support bundle based on the KG and transmit a recommendation for resolving the unknown issue.
    Type: Grant
    Filed: August 1, 2019
    Date of Patent: June 9, 2020
    Assignee: PERITUS.AI, INC.
    Inventors: Vipul Mathur, Mohan Reddy, Amin Mousavi, Goutham Shantigodu Tholpadi, Karthik Gooli, Prakash Jagatheesan