Patents by Inventor Graham R. Bucknell

Graham R. Bucknell has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10970727
    Abstract: A method, computer system, and a computer program product for voice activated inventory management is provided. The present invention may include recording an audio feed of a customer product query from a customer and a staff response from a staff member. The present invention may then include identifying a product requested by the customer. The present invention may also include identifying an inventory status in the staff response. The present invention may also include determining that a negative inventory status trigger is detected in the identified inventory status associated with the identified product requested by the customer. The present invention may further include, in response to determining that the negative inventory status trigger is detected in the identified inventory status associated with the identified product requested by the customer, storing, in an inventory database, a plurality of customer query data associated with the identified product requested by the customer.
    Type: Grant
    Filed: October 31, 2018
    Date of Patent: April 6, 2021
    Assignee: International Business Machines Corporation
    Inventors: Graham R. Bucknell, Ewan M. Scott, Nicholas A. Baldwin, Patrick Wong
  • Publication number: 20200134643
    Abstract: A method, computer system, and a computer program product for voice activated inventory management is provided. The present invention may include recording an audio feed of a customer product query from a customer and a staff response from a staff member. The present invention may then include identifying a product requested by the customer. The present invention may also include identifying an inventory status in the staff response. The present invention may also include determining that a negative inventory status trigger is detected in the identified inventory status associated with the identified product requested by the customer. The present invention may further include, in response to determining that the negative inventory status trigger is detected in the identified inventory status associated with the identified product requested by the customer, storing, in an inventory database, a plurality of customer query data associated with the identified product requested by the customer.
    Type: Application
    Filed: October 31, 2018
    Publication date: April 30, 2020
    Inventors: Graham R. Bucknell, Ewan M. Scott, Nicholas A. Baldwin, Patrick Wong
  • Patent number: 9684506
    Abstract: A first changeset that identifies a change to a first software product development file is generated. An expiry condition to assign to the first changeset is received. Responsive to determining that the expiry condition assigned to the first changeset is met, whether any subsequent changesets identify another change that depends on the change to the first software product development file identified in the first changeset is determined. Responsive to determining that no subsequent changesets identify another change that depends on the change to the first software product development file identified in the first changeset, the change identified in the first changeset, such that the first software product development file does not include the change identified in the first changeset is automatically reversed.
    Type: Grant
    Filed: November 6, 2015
    Date of Patent: June 20, 2017
    Assignee: International Business Machines Corporation
    Inventors: Graham R. Bucknell, Philip S. P. Chan, Laurence A. Hey
  • Publication number: 20170131998
    Abstract: A first changeset that identifies a change to a first software product development file is generated. An expiry condition to assign to the first changeset is received. Responsive to determining that the expiry condition assigned to the first changeset is met, whether any subsequent changesets identify another change that depends on the change to the first software product development file identified in the first changeset is determined. Responsive to determining that no subsequent changesets identify another change that depends on the change to the first software product development file identified in the first changeset, the change identified in the first changeset, such that the first software product development file does not include the change identified in the first changeset is automatically reversed.
    Type: Application
    Filed: November 6, 2015
    Publication date: May 11, 2017
    Inventors: Graham R. Bucknell, Philip S. P. Chan, Laurence A. Hey
  • Patent number: 9513948
    Abstract: A method for automatically provisioning a virtual machine based on the state of a defect work-item workflow for reproducing a defect associated with testing a software product is provided. The method may include identifying a defect in the software product. The method may also include identifying steps to reproduce the defect. The method may include producing an automation script to reproduce the defect. The method may include identifying a plurality of relevant environmental details associated with a state of the defect. The method may also include requesting a virtual machine provisioning system to provision a new virtual machine comprising the plurality of relevant environmental details and the produced automation script. Also, the method may include building the new virtual machine. The method may further include informing the defect tracking system that the new virtual machine is ready and including a plurality of updated machine connection details and a defect description.
    Type: Grant
    Filed: February 5, 2015
    Date of Patent: December 6, 2016
    Assignee: International Business Machines Corporation
    Inventors: Graham R. Bucknell, Robert Cen, Laurence A. Hey, Matthew J. Ponsford
  • Publication number: 20160232021
    Abstract: A method for automatically provisioning a virtual machine based on the state of a defect work-item workflow for reproducing a defect associated with testing a software product is provided. The method may include identifying a defect in the software product. The method may also include identifying steps to reproduce the defect. The method may include producing an automation script to reproduce the defect. The method may include identifying a plurality of relevant environmental details associated with a state of the defect. The method may also include requesting a virtual machine provisioning system to provision a new virtual machine comprising the plurality of relevant environmental details and the produced automation script. Also, the method may include building the new virtual machine. The method may further include informing the defect tracking system that the new virtual machine is ready and including a plurality of updated machine connection details and a defect description.
    Type: Application
    Filed: February 5, 2015
    Publication date: August 11, 2016
    Inventors: Graham R. Bucknell, Robert Cen, Laurence A. Hey, Matthew J. Ponsford
  • Publication number: 20150012393
    Abstract: A computing device determines a global scan rate average based on a plurality of transactions that have been received that includes at least one scanned item and the time to scan the at least one item. The computing device responds to receiving input by a customer indicating a current transaction start, by displaying the global scan rate average to the customer. The computing device receives a number of current items scanned and the time to scan the items. The computing device determines a current scan rate based on the current number of items scanned and the current period of time to scan the current number of items. The computing device displays a comparison of the current scan rate and the global scan rate average to the customer and displays a message based on whether the current scan rate exceeds the global scan rate average.
    Type: Application
    Filed: September 22, 2014
    Publication date: January 8, 2015
    Inventor: Graham R. Bucknell
  • Publication number: 20150006331
    Abstract: A computing device determines a global scan rate average based on a plurality of transactions that have been received that includes at least one scanned item and the time to scan the at least one item. The computing device responds to receiving input by a customer indicating a current transaction start, by displaying the global scan rate average to the customer. The computing device receives a number of current items scanned and the time to scan the items. The computing device determines a current scan rate based on the current number of items scanned and the current period of time to scan the current number of items. The computing device displays a comparison of the current scan rate and the global scan rate average to the customer and displays a message based on whether the current scan rate exceeds the global scan rate average.
    Type: Application
    Filed: June 26, 2013
    Publication date: January 1, 2015
    Inventor: Graham R. Bucknell