Abstract: Systems and methods for determining whether a communication session is authorized are provided. In some aspects, a method includes initiating a communication session between a first user and a second user, and obtaining an identity attribute associated with a third user engaged in the communication session. The method also includes determining whether the third user is the first user, the second user, or an unauthorized user based on the obtained identity attribute. The method also includes determining whether the communication session is authorized based on whether the third user is determined to be the first user, the second user, or the unauthorized user.

Abstract: A system and method for providing telephone services to a secure facility from an external, centralized call platform. An embodiment of the system includes a call processing center that is external to the facility and includes a plurality of computer clusters, and is configured to route communications to and from a router located at the secure facility. Having a majority of the system located outside the facility reduces equipment requirements at each individual facility, improves security and uptime, and provides more efficient management and expansion of the call platform.

Abstract: A system and device for providing services to a secure facility. The system includes a kiosk with a processor, display, speaker, microphone, and a camera, and the kiosk communicates with a server that includes a server processor, a network interface unit, and a computer memory. The kiosk receives communications and transmits audio and video of the communications to the server via an internet connection, and the server records the audio and video and transmits the audio and video to a destination. The kiosk is configured to authenticate the identity of a user by verifying a personal identification number entered by the user and also performing one or more of a facial recognition via the camera or a biometric voice recognition via the microphone. The kiosk provides access to services including internet services, text-based messaging, tele-medical services, religious and educational materials, commissary ordering, and entertainment.

Abstract: A system and method for preventing or facilitating communications between individuals who reside in detention environments (such as e.g., prisons or correctional facilities) and individuals who are not in such detention environments using an automated authentication or verification.

Abstract: A system and method for providing telephone services to a secure facility from an external, centralized call platform. An embodiment of the system includes a call processing center that is external to the facility and includes a plurality of computer clusters, and is configured to route communications to and from a router located at the secure facility. Having a majority of the system located outside the facility reduces equipment requirements at each individual facility, improves security and uptime, and provides more efficient management and expansion of the call platform.

Abstract: A system and method for preventing or facilitating communications between individuals who reside in detention environments (such as e.g., prisons or correctional facilities) and individuals who are not in such detention environments using an automated authentication or verification.

Abstract: Methods for permitting a log in to a restricted access communications terminal are provided. In one aspect, a method includes receiving a request from a user to access a communications terminal, the request including a first authentication provided by the user, and verifying the first authentication provided by the user. The method also includes identifying the user based on the verified first authentication, determining, based on an actual location of the communications terminal, that the user is restricted from accessing the communications terminal, and requesting a second authentication from the user when the user is attempting to access the communications terminal from an unauthorized or undocumented location. The method further includes receiving the second authentication from the user, verifying the second authentication provided by the user, and providing access to the user to the communications terminal based on the verified second authentication.

Abstract: Methods for permitting a log in to a restricted access communications terminal are provided. In one aspect, a method includes receiving a request from a user to access a communications terminal, the request including a first authentication provided by the user, and verifying the first authentication provided by the user. The method also includes identifying the user based on the verified first authentication, determining, based on an actual location of the communications terminal, that the user is restricted from accessing the communications terminal, and requesting a second authentication from the user when the user is attempting to access the communications terminal from an unauthorized or undocumented location. The method further includes receiving the second authentication from the user, verifying the second authentication provided by the user, and providing access to the user to the communications terminal based on the verified second authentication.

Abstract: An exemplary embodiment provides for a computer-implemented method that generates a time-based multivariable secure facility alarm. The method includes selecting a person for alert monitoring, alert monitor criteria pertaining to the person and alarm notification rules. When an occurrence that satisfies the alert monitor criteria are detected, an alarm notification, based upon the alarm notification rules, is generated. The method's alert monitor criteria include at least two events and a time period such that the alert monitor criteria is satisfied when the at least two events occur within the time period. Additionally, at least one event of the at least two events is a non-telephonic event.

Abstract: Methods for permitting a log in to a restricted access communications terminal are provided. In one aspect, a method includes receiving a request from a user to access a communications terminal, the request including a first authentication provided by the user, and verifying the first authentication provided by the user. The method also includes identifying the user based on the verified first authentication, determining, based on an actual location of the communications terminal, that the user is restricted from accessing the communications terminal, and requesting a second authentication from the user when the user is attempting to access the communications terminal from an unauthorized or undocumented location. The method further includes receiving the second authentication from the user, verifying the second authentication provided by the user, and providing access to the user to the communications terminal based on the verified second authentication.

Abstract: A system and method for identity verification in a detention environment and for tracking information between individuals in a detention environment with individuals who are not in the detention environment across disparate functional systems.

Abstract: A system and method of visually representing relationships, such as transactions, communications, associations or other commonalities, between individuals in detention environments (such as prisons or detention facilities) with one or more individuals within or external to such detention environments.

Abstract: Systems and methods for determining whether a communication session is authorized are provided. In some aspects, a method includes initiating a communication session between a first user and a second user, and obtaining an identity attribute associated with a third user engaged in the communication session. The method also includes determining whether the third user is the first user, the second user, or an unauthorized user based on the obtained identity attribute. The method also includes determining whether the communication session is authorized based on whether the third user is determined to be the first user, the second user, or the unauthorized user.

Abstract: A system and method for preventing or facilitating communications between individuals who reside in detention environments (such as e.g., prisons or correctional facilities) and individuals who are not in such detention environments using an automated authentication or verification.

Abstract: A system and device for providing services to a secure facility. The system includes a kiosk with a processor, display, speaker, microphone, and a camera, and the kiosk communicates with a server that includes a server processor, a network interface unit, and a computer memory. The kiosk receives communications and transmits audio and video of the communications to the server via an internet connection, and the server records the audio and video and transmits the audio and video to a destination. The kiosk is configured to authenticate the identity of a user by verifying a personal identification number entered by the user and also performing one or more of a facial recognition via the camera or a biometric voice recognition via the microphone. The kiosk provides access to services including internet services, text-based messaging, tele-medical services, religious and educational materials, commissary ordering, and entertainment.

Abstract: A system and method for providing telephone services to a secure facility from an external, centralized call platform. An embodiment of the system includes a call processing center that is external to the facility and includes a plurality of computer clusters, and is configured to route communications to and from a router located at the secure facility. Having a majority of the system located outside the facility reduces equipment requirements at each individual facility, improves security and uptime, and provides more efficient management and expansion of the call platform.