Patents by Inventor Grant Lawrence Hulbert

Grant Lawrence Hulbert has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11182746
    Abstract: The present approach relates to integrating a third-party interface with a client instance hosted by one or more data centers, wherein the client instance is accessible by one or more remote client networks. In accordance with the present approach, a request to incorporate a third-party communication interface with the client instance is determined by the client instance. Then, an authorization to incorporate the communication interface with the client instance interface is verified based at least in part on a comparison between an account authorized to access the third-party communication interface and an account authorized to access with the client instance. In response to the verification, a service request interface from the client instance is integrated with the third-party communication interface. Then, a service request is generated via the client instance based on one or more content from the third-party communication interface and one or more data from the client instance.
    Type: Grant
    Filed: September 17, 2018
    Date of Patent: November 23, 2021
    Assignee: ServiceNow, Inc.
    Inventors: Michael Dominic Malcangio, Krishna Chaitanya Thota, Michael David Thompson, Grant Lawrence Hulbert
  • Publication number: 20200090135
    Abstract: The present approach relates to integrating a third-party interface with a client instance hosted by one or more data centers, wherein the client instance is accessible by one or more remote client networks. In accordance with the present approach, a request to incorporate a third-party communication interface with the client instance is determined by the client instance. Then, an authorization to incorporate the communication interface with the client instance interface is verified based at least in part on a comparison between an account authorized to access the third-party communication interface and an account authorized to access with the client instance. In response to the verification, a service request interface from the client instance is integrated with the third-party communication interface. Then, a service request is generated via the client instance based on one or more content from the third-party communication interface and one or more data from the client instance.
    Type: Application
    Filed: September 17, 2018
    Publication date: March 19, 2020
    Inventors: Michael Dominic Malcangio, Krishna Chaitanya Thota, Michael David Thompson, Grant Lawrence Hulbert