Abstract: Systems and methods are described for attributing credit to individual channels for messages delivered via multi-channel communications. A message may be delivered to a recipient via multiple delivery channels, and the recipient may engage in a conversion event or activity associated with receipt of the message. Each delivery of the message may partially contribute to causing the conversion event, and the incremental contribution of each delivery may be determined. A probability of conversion may be determined based on past message deliveries involving the same or similar messages, recipients, and channels. An impressions path may be generated based on the past message deliveries, and subpaths of the impressions path may be used to isolate the contribution of individual message impressions.

Abstract: Systems and methods are described for selecting recipients, channels, and messages for delivery via multi-channel communications. A message may be delivered to a recipient via multiple delivery channels, and the recipient may engage in a conversion event or activity associated with the message. Each potential delivery of the message may be associated with an incremental probability of causing the conversion event. The incremental probabilities may be used to determine the channel and recipient with the highest incremental probability of causing a conversion event for a given message, the recipient and message having the highest incremental probability of causing a conversion event when delivered via a given channel, and other combinations. Profiles may be used to compare messages, channels, and recipients in order to predict incremental probabilities, and messaging resources may be allocated according to budgets, cost-benefit analyses, or other criteria.