Abstract: A voicemail circuit card for use in a business telephone system is provided that includes internal memory and integrated audio outputs built into the card. Prerecorded audio files can be stored in the memory and output directly from the card to the business telephone system through the integrated audio outputs.

Abstract: A system and method for managing customer messages comprising a unification server having a unification server computer readable medium communicating with a customer communications system and a media server; a set of local pre-recorded customer messages embodied in the unification server computer readable medium; a computer readable unification instructions set embodied in the unification server computer readable medium for receiving a customer message update from the media server, updating a local pre-recorded customer message according to the customer message update, and sending a local pre-recorded customer message to the communications system so that the communications system can be updated with the customer message; a set of customer message updates embodied in a media server computer readable medium; and a computer readable media instructions set embodied in the media server computer readable medium for transmitting the customer message updates to the unification server and receiving status information