Patents by Inventor Greg Ratner

Greg Ratner has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20190303948
    Abstract: Systems and methods are provided for providing customer relationship management (“CRM”) data via a messaging interface. In some embodiments, a computing system can be used to generate and provide the messaging interface. The messaging interface can allow a user to provide user input (e.g., text input) and the computing system can access one or more databases that include CRM data in response to receiving the user input. The computing system can also obtain or receive, from the database, a subset of the CRM data relevant to the user input and store the subset of the CRM data. The computing system can also output, via a display device, the subset of the CRM data via the messaging interface. The computing system can also automatically (e.g., without receiving user input) obtain or receive the subset of the CRM data and output the subset of the CRM data via the messaging interface.
    Type: Application
    Filed: November 20, 2017
    Publication date: October 3, 2019
    Inventors: Daniel Reich, Greg Ratner, Aditya Pandyaram, Scott Britton