Patents by Inventor Greg S Nelson

Greg S Nelson has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 8340699
    Abstract: A system for monitoring the availability of support members includes an application program (heartbeat application) that runs on a handheld device and an associated program that runs on a heartbeat server. The heartbeat application collects status information of the handheld device. The handheld device periodically transmits the status information to the heartbeat server in a digital data message that has a format adapted to an operation mode of the handheld device. Based on the status information, the availability of the data connection to the handheld device is determined.
    Type: Grant
    Filed: December 19, 2006
    Date of Patent: December 25, 2012
    Assignee: SAP AG
    Inventors: Josh P Testone, Greg S Nelson, Owen O'Neil
  • Publication number: 20080146258
    Abstract: A system for monitoring the availability of support members includes an application program (heartbeat application) that runs on a handheld device and an associated program that runs on a heartbeat server. The heartbeat application collects status information of the handheld device. The handheld device periodically transmits the status information to the heartbeat server in a digital data message that has a format adapted to an operation mode of the handheld device. Based on the status information, the availability of the data connection to the handheld device is determined.
    Type: Application
    Filed: December 19, 2006
    Publication date: June 19, 2008
    Inventors: Josh P. Testone, Greg S. Nelson, Owen O'Neil