Abstract: An enhanced availability environment for facilitating a message service provided by a plurality of service elements is disclosed herein. The enhanced availability environment comprises a monitoring element and an enhanced availability element. The monitoring element monitors a first service element of the plurality of service elements for a monitored characteristic, generates monitoring information corresponding to the monitored characteristic, and communicates the monitoring information to the enhanced availability element. The enhanced availability element determines an availability of the first service element for the message service based at least in part on the monitoring information and an availability characteristic of the first service element, and communicates the availability to initiate an availability action.

Abstract: An enhanced availability environment for facilitating a message service provided by a plurality of service elements is disclosed herein. The enhanced availability environment comprises a monitoring element and an enhanced availability element. The monitoring element monitors a first service element of the plurality of service elements for a monitored characteristic, generates monitoring information corresponding to the monitored characteristic, and communicates the monitoring information to the enhanced availability element. The enhanced availability element determines an availability of the first service element for the message service based at least in part on the monitoring information and an availability characteristic of the first service element, and communicates the availability to initiate an availability action.

Abstract: Systems, methods, and software are provided for dynamically escalating service conditions associated with data center failures. In one implementation, a monitoring system detects a service condition. The service condition may be indicative of a failure of at least one service element within a data center monitored by the monitoring system. The monitoring system determines whether or not the service condition qualifies for escalation based at least in part on an access condition associated with the data center. The access condition may be identified by at least another monitoring system that is located in a geographic region distinct from that of the first monitoring system. Upon determining that the service condition qualifies for escalation, the monitoring system escalates the service condition to an escalated condition and initiates an escalated response.

Abstract: Systems, methods, and software are provided for dynamically escalating service conditions associated with data center failures. In one implementation, a monitoring system detects a service condition. The service condition may be indicative of a failure of at least one service element within a data center monitored by the monitoring system. The monitoring system determines whether or not the service condition qualifies for escalation based at least in part on an access condition associated with the data center. The access condition may be identified by at least another monitoring system that is located in a geographic region distinct from that of the first monitoring system. Upon determining that the service condition qualifies for escalation, the monitoring system escalates the service condition to an escalated condition and initiates an escalated response.

Abstract: In a message replication environment, instances of a message volume are hosted by message systems. Each message system exchanges condition information with the other message systems indicative of the health of the volume instance hosted by the message system. Each message system then determines independently from the other message systems whether or not the message volume is sufficiently protected. In the event that the message volume is insufficiently protected, a protection action can be initiated.

Abstract: Systems, methods, and software are provided for facilitating a message service. A multi-role system is identified based on where an active message database associated with a user identity resides. Service communications generated by a messaging client associated with the user identity are directed from an entry system to the multi-role system for handling in the multi-role system by a messaging server and a content server to provide the message service.

Abstract: Systems, methods, and software are disclosed that provide enhanced replication for message services. In one implementation, updates to a message source are replicated to message targets. The replication is monitored to identify an individual health of the replication for each of the message targets. A composite health of the replication is determined based on the individual health of the replication for each of the message targets. The updates to the message source are then controlled based on the composite health of the replication.

Abstract: Systems, methods, and software are provided for dynamically escalating service conditions associated with data center failures. In one implementation, a monitoring system detects a service condition. The service condition may be indicative of a failure of at least one service element within a data center monitored by the monitoring system. The monitoring system determines whether or not the service condition qualifies for escalation based at least in part on an access condition associated with the data center. The access condition may be identified by at least another monitoring system that is located in a geographic region distinct from that of the first monitoring system. Upon determining that the service condition qualifies for escalation, the monitoring system escalates the service condition to an escalated condition and initiates an escalated response.

Abstract: An enhanced availability environment for facilitating a message service provided by a plurality of service elements is disclosed herein. The enhanced availability environment comprises a monitoring element and an enhanced availability element. The monitoring element monitors a first service element of the plurality of service elements for a monitored characteristic, generates monitoring information corresponding to the monitored characteristic, and communicates the monitoring information to the enhanced availability element. The enhanced availability element determines an availability of the first service element for the message service based at least in part on the monitoring information and an availability characteristic of the first service element, and communicates the availability to initiate an availability action.

Abstract: In a message replication environment, instances of a message volume are hosted by message systems. Each message system exchanges condition information with the other message systems indicative of the health of the volume instance hosted by the message system. Each message system then determines independently from the other message systems whether or not the message volume is sufficiently protected. In the event that the message volume is insufficiently protected, a protection action can be initiated.

Abstract: Systems, methods, and software are disclosed that provide enhanced replication for message services. In one implementation, updates to a message source are replicated to message targets. The replication is monitored to identify an individual health of the replication for each of the message targets. A composite health of the replication is determined based on the individual health of the replication for each of the message targets. The updates to the message source are then controlled based on the composite health of the replication.

Abstract: Systems, methods, and software are provided for facilitating a message service. A multi-role system is identified based on where an active message database associated with a user identity resides. Service communications generated by a messaging client associated with the user identity are directed from an entry system to the multi-role system for handling in the multi-role system by a messaging server and a content server to provide the message service.

Abstract: A processor 104 executes computer-executable instructions to receive messages 302; store 304 the received messages in a foreground memory 108; process 306 the stored messages in the foreground memory 108; send 306 the processed messages; move 308 the sent messages to a background memory 110; evaluate 310, 312 the messages in the background memory with respect to a parameter; and delete 314 selected messages in the background memory as a function of the evaluating. Alternatively, a message queue may be used to track lost messages.

Abstract: A processor 104 executes computer-executable instructions to receive messages 302; store 304 the received messages in a foreground memory 108; process 306 the stored messages in the foreground memory 108; send 306 the processed messages; move 308 the sent messages to a background memory 110; evaluate 310, 312 the messages in the background memory with respect to a parameter; and delete 314 selected messages in the background memory as a function of the evaluating. Alternatively, a message queue may be used to track lost messages.