Abstract: Methods to solve the costly “loop mail” problem (FIG. 4, 464) in automated sorting and delivery of mail pieces are disclosed. Loop mail is detected, and marked as such (FIG. 7, 738), in an automated reject encoding machine (REM) (FIGS. 9-10). In one case, loop mail is detected where a new image of a returned mail piece is captured (702), a new destination address is read (720), and the new address does not match the bar code on the piece (732), suggesting that the previous address resolution was erroneous. The bar code is over-labeled (734) and replaced with the new postal code (736). The mail piece is marked with a loop mail indicator (738), and then returned for automated DBCS sortation (740). The loop mail indicator (810) indicates that the piece has already gone around the sorting and attempted delivery loop at least once, and is used to prevent recurrence (704, 710).

Abstract: Methods to solve the costly “loop mail” problem (FIG. 4, 464) in automated sorting and delivery of mail pieces are disclosed. Loop mail is detected, and marked as such (FIG. 7, 738), in an automated reject encoding machine (REM) (FIGS. 9-10). In one case, loop mail is detected where a new image of a returned mail piece is captured (702), a new destination address is read (720), and the new address does not match the bar code on the piece (732), suggesting that the previous address resolution was erroneous. The bar code is over-labeled (734) and replaced with the new postal code (736). The mail piece is marked with a loop mail indicator (738), and then returned for automated DBCS sortation (740). The loop mail indicator (810) indicates that the piece has already gone around the sorting and attempted delivery loop at least once, and is used to prevent recurrence (704, 710).