Abstract: An approach for providing an on-line directory assistance service system for charging the directory assistance services that are provided over a packet switched network is disclosed. The system includes a server that tracks the number of directory listings that are transmitted to and displayed on a client access device (e.g., non-PC devices) and to prepare billing information based upon the number of directory listings. The system also includes a database that is coupled to the server and that stores the directory listings.

Abstract: An approach for providing an on-line directory assistance service system for charging for directory assistance services that are provided over a packet switched network is disclosed. The system includes a server that tracks the number of directory listings that are transmitted to and displayed on a client access device (e.g., non-PC devices) and to prepare billing information based upon the number of directory listings. The system also includes a database that is coupled to the server and that stores the directory listings.

Abstract: An approach for providing an on-line directory assistance services is disclosed. An on-line directory assistance system includes a server that receives a request message for information over a packet switched network from an access device. The server forwards the information to the access device in response to the request message, wherein the information includes basic content data and optional enhanced content data. The system also includes a database that stores the information. Further, the server selectively receives a modification message to modify the enhanced content data associated with the information from the access device. The server then updates the database based upon the modification message.

Abstract: An approach for providing an on-line directory assistance services is disclosed. An on-line directory assistance system includes a server that receives a request message for information over a packet switched network from an access device. The server forwards the information to the access device in response to the request message, wherein the information includes basic content data and optional enhanced content data. The system also includes a database that stores the information. Further, the server selectively receives a modification message to modify the enhanced content data associated with the information from the access device. The server then updates the database based upon the modification message.

Abstract: An approach for providing an on-line directory assistance services is disclosed. An on-line directory assistance system includes a server that receives a request message for information over a packet switched network from an access device. The server forwards the information to the access device in response to the request message, wherein the information includes basic content data and optional enhanced content data. The system also includes a database that stores the information. Further, the server selectively receives a modification message to modify the enhanced content data associated with the information from the access device. The server then updates the database based upon the modification message.

Abstract: An approach for providing retrieval of information over a packet switched network is disclosed. A client is configured to transmit a request message for information over the packet switched network. A stateless-server is configured to communicate with the client and to forward a portion of the information to the client in response to the request message, wherein the client transmits a selection message specifying whether the remaining portion of the information should be retrieved from the server. The server selectively forwards the remaining portion of the information to the client. The above approach has particular applicability to a communication system providing directory assistance services.

Abstract: The present invention performs automated testing on service applications using automatically generated logs, so that new testing applications do not need to be created for each new release of a service application. The invention further provides for testing of all aspects of the service application by accounting for all data and processes performed, and does so without interfering with the processing of the service application. An Automated Regression Tester (ART) captures and records data generated by the execution of an initial version of a service application. This data is recorded to a first test log. When a new or ported version of that service application is developed, the first test log is used by the ART to generated output that emulates the operating environment, including caller and user input, of the service application. The processing of the new/ported version of the service application is captured and recorded to a second test log.

Abstract: An approach for providing an on-line directory assistance service system for charging for directory assistance services that are provided over a packet switched network is disclosed. The system includes a server that tracks the number of directory listings that are transmitted to and displayed on a client access device (e.g., non-PC devices) and to prepare billing information based upon the number of directory listings. The system also includes a database that is coupled to the server and that stores the directory listings.

Abstract: An approach for providing an on-line directory assistance services is disclosed. An on-line directory assistance system includes a server that receives a request message for information over a packet switched network from an access device. The server forwards the information to the access device in response to the request message, wherein the information includes basic content data and optional enhanced content data. The system also includes a database that stores the information. Further, the server selectively receives a modification message to modify the enhanced content data associated with the information from the access device. The server then updates the database based upon the modification message.

Abstract: An approach for providing retrieval of information over a packet switched network is disclosed. A client is configured to transmit a request message for information over the packet switched network. A stateless-server is configured to communicate with the client and to forward a portion of the information to the client in response to the request message, wherein the client transmits a selection message specifying whether the remaining portion of the information should be retrieved from the server. The server selectively forwards the remaining portion of the information to the client. The above approach has particular applicability to a communication system providing directory assistance services.

Abstract: The present invention performs automated testing on service applications using automatically generated logs, so that new testing applications do not need to be created for each new release of a service application. The invention further provides for testing of all aspects of the service application by accounting for all data and processes performed, and does so without interfering with the processing of the service application. An Automated Regression Tester (ART) captures and records data generated by the execution of an initial version of a service application. This data is recorded to a first test log. When a new or ported version of that service application is developed, the first test log is used by the ART to generated output that emulates the operating environment, including caller and user input, of the service application. The processing of the new/ported version of the service application is captured and recorded to a second test log.