Abstract: A radio networking system includes at least a first communication port operable to facilitate communication between the radio networking system and a first communication platform. The system further includes at least a second communication port operable to facilitate communication between the radio networking system and a second communication platform. Additionally, a call control software module is operable to automatically and intelligently switch an incoming call from the first communication platform to the second communication platform which is controlled by a processor operable to execute the call control software module according to the information contained in a system configuration database. The call control software module further manages the configuration of call connections and conferencing services and supports real time user control of desired communication services.

Abstract: A radio networking system includes at least a first communication port operable to facilitate communication between the radio networking system and a first communication platform. The system further includes at least a second communication port operable to facilitate communication between the radio networking system and a second communication platform. Additionally, a call control software module is operable to automatically and intelligently switch an incoming call from the first communication platform to the second communication platform which is controlled by a processor operable to execute the call control software module according to the information contained in a system configuration database. The call control software module further manages the configuration of call connections and conferencing services and supports real time user control of desired communication services.

Abstract: A radio networking system includes at least a first communication port operable to facilitate communication between the radio networking system and a first communication platform. The system further includes at least a second communication port operable to facilitate communication between the radio networking system and a second communication platform. Additionally, a call control software module is operable to automatically and intelligently switch an incoming call from the first communication platform to the second communication platform which is controlled by a processor operable to execute the call control software module according to the information contained in a system configuration database. The call control software module further manages the configuration of call connections and conferencing services and supports real time user control of desired communication services.

Abstract: A radio networking system includes at least a first communication port operable to facilitate communication between the radio networking system and a first communication platform. The system further includes at least a second communication port operable to facilitate communication between the radio networking system and a second communication platform. Additionally, a call control software module is operable to automatically and intelligently switch an incoming call from the first communication platform to the second communication platform which is controlled by a processor operable to execute the call control software module according to the information contained in a system configuration database. The call control software module further manages the configuration of call connections and conferencing services and supports real time user control of desired communication services.

Abstract: A radio networking system includes at least a first communication port operable to facilitate communication between the radio networking system and a first communication platform. The system further includes at least a second communication port operable to facilitate communication between the radio networking system and a second communication platform. Additionally, a call control software module is operable to automatically and intelligently switch an incoming call from the first communication platform to the second communication platform which is controlled by a processor operable to execute the call control software module according to the information contained in a system configuration database. The call control software module further manages the configuration of call connections and conferencing services and supports real time user control of desired communication services.

Abstract: An automated telephone answering device is provided in a telephone answering system with a human operator, for automatic routing of incoming calls when the human operator is overloaded. The automated telephone answering device measures the service level being routed by the human operator, and when that service level exceeds a parameter which indicates that the human operator is overloaded and cannot reasonably service further incoming calls, an automatic routing device is enabled to automatically rout some incoming calls to their destinations. The automatic routing device receives incoming codes from an incoming caller and processses these codes to specify a destination.