Patents by Inventor Grissom Wang

Grissom Wang has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Analytics platform for automated diagnosis, remediation, and proactive supportability
    Patent number: 9983924
    Abstract: Automatic remediation is provided to a serviced system. Selected system information associated with the serviced system is received. A set of one or more symptoms is generated using the selected system information. A knowledge repository is searched using the set of symptoms to identify a root cause. A remediation package corresponding to the root cause is obtained and, if permitted, the remediation package is caused to be performed on the serviced system.
    Type: Grant
    Filed: March 2, 2016
    Date of Patent: May 29, 2018
    Assignee: EMC IP Holding Company LLC
    Inventors: Eric Schnegelberger, Grissom Wang
  • ANALYTICS PLATFORM FOR AUTOMATED DIAGNOSIS, REMEDIATION, AND PROACTIVE SUPPORTABILITY
    Publication number: 20160239374
    Abstract: Automatic remediation is provided to a serviced system. Selected system information associated with the serviced system is received. A set of one or more symptoms is generated using the selected system information. A knowledge repository is searched using the set of symptoms to identify a root cause. A remediation package corresponding to the root cause is obtained and, if permitted, the remediation package is caused to be performed on the serviced system.
    Type: Application
    Filed: March 2, 2016
    Publication date: August 18, 2016
    Inventors: Eric Schnegelberger, Grissom Wang
  • Analytics platform for automated diagnosis, remediation, and proactive supportability
    Patent number: 9313091
    Abstract: Automatic remediation is provided to a serviced system. Selected system information associated with the serviced system is received. A set of one or more symptoms is generated using the selected system information. A knowledge repository is searched using the set of symptoms to identify a root cause. A remediation package corresponding to the root cause is obtained and, if permitted, the remediation package is caused to be performed on the serviced system.
    Type: Grant
    Filed: September 26, 2013
    Date of Patent: April 12, 2016
    Assignee: EMC Corporation
    Inventors: Eric Schnegelberger, Grissom Wang