Abstract: An approach is provided for offering communication services supported by a data network and a telephony network. A primary identifier is assigned to a user for access to the communication services, wherein the primary identifier is used by a party seeking to communicate with the user via one of the communication services. The primary identifier is mapped to one of a plurality of secondary identifiers corresponding to the respective communication services. The one secondary identifier is used by at least one of the data network and the telephony network to establish a communication session between the party and the user.

Abstract: An approach is provided for supporting a plurality of communication modes through universal identification. A core identifier is generated for uniquely identifying a user among a plurality of users within the communication system. One or more specific identifiers are derived based upon the core identifier, wherein the specific identifiers serve as addressing information to the respective communication modes. The specific identifiers and the core identifier are designated as a suite of identifiers allocated to the user.

Abstract: An approach is disclosed for providing an extended directory service over a communication system including a data network and a telephony network. A subscriber submits a request for directory information to the communication system according to a first communication mode. The system accesses a directory among multiple directories in response to the request, wherein the directories include an internal directory associated with the subscriber and an external directory not associated with the subscriber. The directory information from the selected directory is retrieved and forwarded to the subscriber according to a second communication mode.

Abstract: An approach for providing instant messaging (IM) services is disclosed. A request is received from a source client to establish communication with a destination client associated with a subscriber over a first IM environment, wherein the request specifies a first user name derived from a unique identifier of the subscriber. A unique identifier is determined from the first user name. Further, a profile of the subscriber is accessed based on the unique identifier to determine a second user name corresponding to a second IM environment. An IM session is established between the source client and the destination client over the first and second IM environments using the respective first user name and second user name.

Abstract: A system for and method of providing mobile device management. The system and method may include identifying, to a customer, a mobile management system that is communicatively coupled to a customer system associated with the customer via a first network and communicatively coupled to a plurality of mobile devices associated with the customer via a second network, storing, on the mobile management system, a plurality of template mobile applications, receiving, from the customer system, modification data associated with one of the plurality of template mobile applications via the first network, modifying the one of the plurality of template mobile applications based on the modification data, and transmitting, to the plurality of mobile devices, the modified one of the plurality of template mobile applications via the second network.

Abstract: An approach is provided for supporting a plurality of communication modes through universal identification. A core identifier is generated for uniquely identifying a user among a plurality of users within the communication system. One or more specific identifiers are derived based upon the core identifier, wherein the specific identifiers serve as addressing information to the respective communication modes. The specific identifiers and the core identifier are designated as a suite of identifiers allocated to the user.

Abstract: An approach is provided for supporting a plurality of communication modes through universal identification. A core identifier is generated for uniquely identifying a user among a plurality of users within the communication system. One or more specific identifiers are derived based upon the core identifier, wherein the specific identifiers serve as addressing information to the respective communication modes. The specific identifiers and the core identifier are designated as a suite of identifiers allocated to the user.