Abstract: The present invention is an Emergency Response Center (ERC) which provides a variety of emergency and information functions in public environments. The ERC operates in a number of modes, including Information Mode, Emergency Response Mode, Security Mode, and Surveillance Mode. The Emergency Response Center functions are software selectable on a large video touch screen. A video screen displays emergency information to users and allows videoconferencing with various authorities as well as any individuals that own the account and apparatus. News, maps, weather, store directories, and other non-emergency information are also displayed by the ERC. The ERC can conduct surveillance of passersby using video cameras configured to stream and record the area in the vicinity of the ERC. The ERC can also scan employee IDs, capture employee facial images, and register employee data in the ERC database. An ERC server allows remote administration of the ERC.

Abstract: The present invention is an Emergency Response Center (ERC) which provides a variety of emergency and information functions in public environments. The ERC operates in a number of modes, including Information Mode, Emergency Response Mode, Security Mode, and Surveillance Mode. The Emergency Response Center functions are software selectable on a large video touch screen. A video screen displays emergency information to users and allows videoconferencing with various authorities as well as any individuals that own the account and apparatus. News, maps, weather, store directories, and other non-emergency information are also displayed by the ERC. The ERC can conduct surveillance of passersby using video cameras configured to stream and record the area in the vicinity of the ERC. The ERC can also scan employee IDs, capture employee facial images, and register employee data in the ERC database. An ERC server allows remote administration of the ERC.