Patents by Inventor Guy Olney

Guy Olney has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20050027816
    Abstract: A method of modeling computing support services and processes generally includes defining a computing support service as either a computing transaction or a change to a computing environment; and defining a computing support process as one of an information delivery process for delivering computing transactions to end users, an environment build process for delivering changes to a computing environment which delivers computing transactions, a process for finding and fixing service and process defects associated with the information delivery process, and a process for finding and fixing service and process defects associated with the environment build process.
    Type: Application
    Filed: July 29, 2003
    Publication date: February 3, 2005
    Inventors: Guy Olney, Erika Porter