Patents by Inventor Guy R. VanBuskirk
Guy R. VanBuskirk has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20240289850Abstract: In a method of determining and sharing proximity of device users within an environment of an observation platform, the observation platform determines that a first communication device associated with a first user is in the environment of the observation platform. The observation platform detects that the first communication device is in proximity to a second communication device associated with a second user. Responsive to the detection, the observation platform generates proximity information for the first user and the second user. The observation platform relays the proximity information to a second observation platform via a computer network, wherein a second environment of the second observation platform is separate from the environment of the observation platform.Type: ApplicationFiled: May 6, 2024Publication date: August 29, 2024Applicant: Theatro Labs, Inc.Inventors: Guy R. VanBuskirk, Steven Paul Russell
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Publication number: 20240185161Abstract: In a method of managing emergency management information within an observation platform an emergency management and response application is provisioned at an observation platform. The provisioning is administered by a cloud services platform and includes configuration and deployment of the emergency management and response application within the observation platform. In response to receipt at the observation platform of a report of an emergency, operation of the emergency management and response application is triggered within the observation platform. Emergency management information is sent, via the emergency management and response application, to a group of users of the observation platform. The emergency management information includes at least one of an alert related to the emergency and instructions related to the emergency.Type: ApplicationFiled: February 9, 2024Publication date: June 6, 2024Applicant: Theatro Labs, Inc.Inventors: Christopher N. Todd, Guy R. VanBuskirk, Ravi Shankar Kumar, Kathryn Payne Torrence Shae, Jesse Alan Montgomery
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Publication number: 20240185162Abstract: In a method of managing structured communications within an observation platform, responsive to a request interaction, a computer system sets up an action request regarding a structured communication in the observation platform. The computer system analyzes the action request with respect to a programmable policy of the observation platform and applications installed on the observation platform. The computer system analyzes the action request with respect to context in the observation platform, where the context is one of user context in the observation platform and device context in the observation platform. The computer system analyzes the action request with respect to status in the observation platform, where the status is one of user status in the observation platform and device status in the observation platform. The computer system moderates an action in the observation platform with respect to the structured communication based on results of the policy, context, and status analyses.Type: ApplicationFiled: February 15, 2024Publication date: June 6, 2024Applicant: Theatro Labs, Inc.Inventors: Guy R. VanBuskirk, Christopher N. Todd, Shiva Cheedella, Amy Sue Bakos
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Publication number: 20240177099Abstract: In a method of observation platform collaboration integration, a collaboration application is provisioned at an observation platform. The provisioning is administered by a cloud services platform in collaboration with a computer system of the observation platform and includes configuration and deployment of the collaboration application within the observation platform. An automation software component is sent from the collaboration application for resident installation at an external collaboration application which is external to an environment of the observation platform. The automation software component organizes information in the external retailer system for exchange, via a cloud-based gateway, with the collaboration application. The collaboration application is communicatively coupled, via the cloud-based gateway, with the external collaboration application. User information and task information are synchronized between the collaboration application and the external collaboration application.Type: ApplicationFiled: February 9, 2024Publication date: May 30, 2024Applicant: Theatro Labs, Inc.Inventors: Guy R. VanBuskirk, Christopher N. Todd, Ravi Shankar Kumar, Amy Sue Bakos, Kathryn Payne Torrence Shae
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Patent number: 11978095Abstract: In a method of determining and sharing proximity of device users within an environment of an observation platform, the observation platform determines that a first communication device associated with a first user is in the environment of the observation platform. The observation platform detects that the first communication device is in proximity to a second communication device associated with a second user. Responsive to the detection, the observation platform generates proximity information for the first user and the second user. The observation platform relays the proximity information to a second observation platform via a computer network, wherein a second environment of the second observation platform is separate from the environment of the observation platform.Type: GrantFiled: August 5, 2022Date of Patent: May 7, 2024Assignee: Theatro Labs, Inc.Inventors: Steven Paul Russell, Guy R. VanBuskirk, Ravi Shankar Kumar, Kranthimanoj Nagothu
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Publication number: 20240144152Abstract: In a method of identifying a metric associated with a business, a computer system associated with the business, recognizes a first user associated with a first communication device and a second user associated with a second communication device, where the first user is recognized as a customer of the business and the second user is recognized as an employee of the business. The computer system observes a communication between the first communication device and the second communication device, where at least a portion of the communication is an audible communication. The computer system identifies the metric based on the communication between the employee and the customer. The computer system makes the metric available for decision making purposes.Type: ApplicationFiled: January 6, 2024Publication date: May 2, 2024Applicant: Theatro Labs, Inc.Inventors: Guy R. VanBuskirk, Steven Paul Russell, Andrew W. Kittler
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Patent number: 11907884Abstract: In a method of moderating action requests and structured communications within an observation platform, in response to a request interaction a computer system sets up an action request regarding a structured communication in the observation platform. The computer system analyzes the action request with respect to context in the observation platform, where the context is one of user context in the observation platform and device context in the observation platform. The computer system analyzes the action request with respect to status in the observation platform, where the status is one of user status in the observation platform and device status in the observation platform. The computer system moderates an action in the observation platform with respect to the structured communication based on results of the context and status analyses.Type: GrantFiled: March 16, 2023Date of Patent: February 20, 2024Assignee: Theatro Labs, Inc.Inventors: Christopher N. Todd, Guy R. VanBuskirk, Ravi Shankar Kumar, Shiva Cheedella
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Patent number: 11900303Abstract: In a method of observation platform collaboration integration, a collaboration application is provisioned at an observation platform. The provisioning is administered by a cloud services platform in collaboration with a computer system of the observation platform and includes configuration and deployment of the collaboration application within the observation platform. An automation software component is sent from the collaboration application for resident installation at an external collaboration application which is external to an environment of the observation platform. The automation software component organizes information in the external retailer system for exchange, via a cloud-based gateway, with the collaboration application. The collaboration application is communicatively coupled, via the cloud-based gateway, with the external collaboration application. User information and task information are synchronized between the collaboration application and the external collaboration application.Type: GrantFiled: December 28, 2022Date of Patent: February 13, 2024Assignee: Theatro Labs, Inc.Inventors: Guy R. VanBuskirk, Christopher N. Todd, Ravi Shankar Kumar, Kathryn Payne Torrence Shae, Jesse Alan Montgomery
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Patent number: 11900302Abstract: In a method of managing emergency management information within an observation platform an emergency management and response application is provisioned at an observation platform. The provisioning is administered by a cloud services platform and includes configuration and deployment of the emergency management and response application within the observation platform. In response to receipt at the observation platform of a report of an emergency, operation of the emergency management and response application is triggered within the observation platform. Emergency management information is sent, via the emergency management and response application, to a group of users of the observation platform. The emergency management information includes at least one of an alert related to the emergency and instructions related to the emergency.Type: GrantFiled: December 28, 2022Date of Patent: February 13, 2024Assignee: Theatro Labs, Inc.Inventors: Christopher N. Todd, Guy R. VanBuskirk, Ravi Shankar Kumar, Kathryn Payne Torrence Shae, Jesse Alan Montgomery
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Publication number: 20240046193Abstract: A method for collecting data and deriving performance metrics for one or more users within an observation platform environment is described. The method includes recognizing a user identity based on signals from the communications device; Capturing a user's voice message and the secondary signal indicative of the location of the communications device or the relative proximity of the communications device to other devices; Deriving statistical data comprising: primary statistics, secondary statistics, and higher-order statistics from the secondary signal and voice message; and Storing the user identity, the voice message, the location of the communications device, and the statistical data in a database forming a user record, wherein the user record is processed by an inference engine to derive performance information about the user.Type: ApplicationFiled: October 17, 2023Publication date: February 8, 2024Applicant: Theatro Labs, Inc.Inventors: Christopher N. Todd, Guy R. VanBuskirk, Ravi Shankar Kumar, Shiva Cheedella
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Patent number: 11868943Abstract: In a method of identifying a metric associated with a business, a computer system associated with the business, recognizes a first user associated with a first communication device and a second user associated with a second communication device, where the first user is recognized as a customer of the business and the second user is recognized as an employee of the business. The computer system observes a communication between the first communication device and the second communication device, where at least a portion of the communication is an audible communication. The computer system identifies the metric based on the communication between the employee and the customer. The computer system makes the metric available for decision making purposes.Type: GrantFiled: December 14, 2021Date of Patent: January 9, 2024Assignee: Theatro Labs, Inc.Inventors: Guy R. VanBuskirk, Steven Paul Russell, Andrew W. Kittler
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Patent number: 11797904Abstract: One or more users in an observation platform environment is provided with a communications device capable of sending a user's voice and a secondary signal containing information regarding a location or relative proximity of the communications device. An observation platform is provided and has a communications system for receiving and sending data from and to at least one of the communications devices and a computer system configured to recognize the identity of a user of the users, based on signals from the communications device; capture, from the communications device, the secondary signal and a voice message of the user; derive statistical data about employee performance of the user; store the user identity, voice message, location, and statistical data in an employee performance library associated with the user; and generate at least one performance metric entry for the user, based on the performance information, into the employee performance library.Type: GrantFiled: February 20, 2022Date of Patent: October 24, 2023Assignee: Theatro Labs, Inc.Inventors: Christopher N. Todd, Guy R. VanBuskirk, Ravi Shankar Kumar, Shiva Cheedella
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Publication number: 20230336598Abstract: In a method for managing and distributing content in a plurality of observation platforms, a message is generated with employment related content at a cloud based component of a content distribution manager in response to user interaction via an interface of the content distribution manager presented on a computer system. Responsive to the user interactions and to interactions of third party software via an application program interface with the cloud based component, delivery of the message is scheduled and a plurality of specified devices belonging to a specified class of employees are specified for delivery in a plurality of observation platforms at a designated time and location via the cloud based component. The message is delivered and the delivery and response to the message are measured to the plurality of observation platforms which relay the message to the plurality of specified devices at the designated time and the designated location.Type: ApplicationFiled: June 16, 2023Publication date: October 19, 2023Applicant: Theatro Labs, Inc.Inventors: Guy R. VanBuskirk, Ravi Shankar Kumar, Shiva Cheedella, Steve Lucy
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Publication number: 20230316941Abstract: Using an observation platform for training, monitoring, and mining structured communications. A signal is received from a first communication device at a second communication device associated with a computer system, wherein a first characteristic of the signal corresponds to an audible source and a second characteristic of the signal corresponds to information indicative of a geographic position of the first communication device.Type: ApplicationFiled: June 8, 2023Publication date: October 5, 2023Applicant: Theatro Labs, Inc.Inventors: Steven Paul Russell, Guy R. VanBuskirk, Andrew W. Kittler
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Patent number: 11735060Abstract: Using an observation platform for training, monitoring, and mining structured communications. A signal is received from a first communication device at a second communication device associated with a computer system, wherein a first characteristic of the signal corresponds to an audible source and a second characteristic of the signal corresponds to information indicative of a geographic position of the first communication device.Type: GrantFiled: January 22, 2019Date of Patent: August 22, 2023Assignee: Theatro Labs, Inc.Inventors: Steven Paul Russell, Guy R. Vanbuskirk, Andrew W. Kittler
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Publication number: 20230261986Abstract: In a method of using structured communications in an observation platform with cloud computing, a signal from a first communication device is received by a second communication device associated with a first computer system. The second computer system forwards the signal from the first computer system to a second computer system, wherein the second computer system is physically remote from the first computer system and connected with the first computer system via a network. The second computer system derives context information for the signal, the deriving based on a plurality of factors derived from an analysis of the signal, wherein the plurality of factors comprises a speech to text analysis of the signal, and wherein the second computer system is cloud based. The second computer system determines at least one destination for the signal based on the plurality of factors for the context information.Type: ApplicationFiled: April 24, 2023Publication date: August 17, 2023Applicant: Theatro Labs, Inc.Inventors: Guy R. VanBuskirk, Steven Paul Russell
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Publication number: 20230222430Abstract: In a method of managing structured communications within an observation platform, responsive to a request interaction, a computer system sets up an action request regarding a structured communication in the observation platform. The computer system analyzes the action request with respect to a programmable policy of the observation platform and applications installed on the observation platform. The computer system analyzes the action request with respect to context in the observation platform, where the context is one of user context in the observation platform and device context in the observation platform. The computer system analyzes the action request with respect to status in the observation platform, where the status is one of user status in the observation platform and device status in the observation platform. The computer system moderates an action in the observation platform with respect to the structured communication based on results of the policy, context, and status analyses.Type: ApplicationFiled: March 16, 2023Publication date: July 13, 2023Applicant: Theatro Labs, Inc.Inventors: Christopher N. Todd, Guy R. VanBuskirk, Ravi Shankar Kumar, Shiva Cheedella
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Publication number: 20230196254Abstract: In a method of managing emergency management information within an observation platform an emergency management and response application is provisioned at an observation platform. The provisioning is administered by a cloud services platform and includes configuration and deployment of the emergency management and response application within the observation platform. A communicative connection is established, via a gateway of the cloud services platform, between the emergency management and response application and a system external to the observation platform. In response to receipt at the observation platform of a report of an emergency, operation of the emergency management and response application is triggered within the observation platform. Emergency management information is sent, via the emergency management and response application, to a group of users of the observation platform.Type: ApplicationFiled: December 28, 2022Publication date: June 22, 2023Applicant: Theatro Labs, Inc.Inventors: Christopher N. Todd, Guy R. VanBuskirk, Ravi Shankar Kumar, Kathryn Payne Torrence Shae, Jesse Alan Montgomery
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Patent number: 11683357Abstract: In a method for managing and distributing content in a plurality of observation platforms, a message is generated with employment related content at a cloud based component of a content distribution manager in response to user interaction via an interface of the content distribution manager presented on a computer system. Responsive to the user interactions and to interactions of third party software via an application program interface with the cloud based component, delivery of the message is scheduled and a plurality of specified devices belonging to a specified class of employees are specified for delivery in a plurality of observation platforms at a designated time and location via the cloud based component. The message is delivered and the delivery and response to the message are measured to the plurality of observation platforms which relay the message to the plurality of specified devices at the designated time and the designated location.Type: GrantFiled: March 18, 2022Date of Patent: June 20, 2023Assignee: Theatro Labs, Inc.Inventors: Guy R. VanBuskirk, Ravi Shankar Kumar, Shiva Cheedella, Steve Lucy
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Publication number: 20230169440Abstract: In a method of observation platform buy-online-pickup-in-store (BOPIS) integration, a BOPIS application is provisioned at an observation platform. The provisioning is administered by a cloud services platform in collaboration with a computer system of the observation platform and includes configuration and deployment of the BOPIS application within the observation platform. An automation software component is sent from the BOPIS application for resident installation at an external retailer system which is external to an environment of the observation platform. The automation software component organizes information in the external retailer system for exchange, via a cloud-based gateway, with the BOPIS application. A message regarding a BOPIS order populated in the external retailer system is received at the BOPIS application from the external retailer system. The observation platform sends, to a device of a user of the observation platform, a task request to perform a task related to the message.Type: ApplicationFiled: December 28, 2022Publication date: June 1, 2023Applicant: Theatro Labs, Inc.Inventors: Guy R. VanBuskirk, Christopher N. Todd, Ravi Shankar Kumar, Kathryn Payne Torrence Shae, Jesse Alan Montgomery