Patents by Inventor Hal Rodriguez

Hal Rodriguez has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for establishing electronic business systems for supporting communications services commerce
    Patent number: 8473303
    Abstract: A comprehensive electronic business support system comprises three layers: (1) the business layer, including various smart components which unify data and business processes across all customer interactions; (2) the integration layer, including various communications messaging interfaces and enterprise application integration adapters, which provide a flexible, automated, and process driven solution for integrating across business applications and operations support systems; and (3) the presentation layer, including various customer views, which are presented via particular business portals. A smart component server provides the core services and comprehensive business process logic required to successfully conduct business online. The communications messaging interfaces integrate with back-office systems for functions such as billing, provisioning, and interconnection.
    Type: Grant
    Filed: January 19, 2010
    Date of Patent: June 25, 2013
    Assignee: NetCracker Technology Solutions Inc.
    Inventors: Kevin Elmore, Vince Hoeser, David Horn, Linda Horn, Charles Kaake, Mark Mabel, Kevin Kelly, Hal Rodriguez, Paul Stephens, Vadim Pokotylo, Girish Bakhru
  • System and Method for Establishing Electronic Business Systems for Supporting Communications Services Commerce
    Publication number: 20100145718
    Abstract: A comprehensive electronic business support system comprises three layers: (1) the business layer, including various smart components which unify data and business processes across all customer interactions; (2) the integration layer, including various communications messaging interfaces and enterprise application integration adapters, which provide a flexible, automated, and process driven solution for integrating across business applications and operations support systems; and (3) the presentation layer, including various customer views, which are presented via particular business portals. A smart component server provides the core services and comprehensive business process logic required to successfully conduct business online. The communications messaging interfaces integrate with back-office systems for functions such as billing, provisioning, and interconnection.
    Type: Application
    Filed: January 19, 2010
    Publication date: June 10, 2010
    Applicant: Convergys Customer Management Group Inc.
    Inventors: Kevin Elmore, Vince Hoeser, David Horn, Linda Horn, Charles Kaake, Kevin Kelly, Mark Mabel, Hal Rodriguez, Paul Stephens, Vadim Pokotylo, Girish Bakhru
  • System and method for establishing electronic business systems for supporting communications services commerce
    Patent number: 7657436
    Abstract: A comprehensive electronic business support system comprises three layers: (1) the business layer, including various smart components which unify data and business processes across all customer interactions; (2) the integration layer, including various communications messaging interfaces and enterprise application integration adapters, which provide a flexible, automated, and process driven solution for integrating across business applications and operations support systems; and (3) the presentation layer, including various customer views, which are presented via particular business portals. A smart component server provides the core services and comprehensive business process logic required to successfully conduct business online. The communications messaging interfaces integrate with back-office systems for functions such as billing, provisioning, and interconnection.
    Type: Grant
    Filed: March 30, 2001
    Date of Patent: February 2, 2010
    Assignee: Convergys CMG Utah, Inc.
    Inventors: Kevin Elmore, Vince Hoeser, David Horn, Linda Horne, Charles Kaake, Kevin Kelly, Mark Mabel, Hal Rodriguez, Paul Stephens, Vadim Pokotylo, Girish Bakhru
  • System and method for establishing eletronic business systems for supporting communications servuces commerce
    Publication number: 20060059107
    Abstract: A comprehensive electronic business support system comprises three layers: (1) the business layer, including various smart components which unify data and business processes across all customer interactions; (2) the integration layer, including various communications messaging interfaces and enterprise application integration adpaters, which provide a flexible, automated, and process driven solution for integrating across business applications and operations support systems; and (3) the presentation layer, including various customer views, which are presented via particular business portals. A smart component server provides the core services and comprehensive business process logic required to successfully conduct business online. The communications messaging interfaces integrate with back-office systems for functions such as billing, provisioning, and interconnection.
    Type: Application
    Filed: March 30, 2001
    Publication date: March 16, 2006
    Inventors: Kevin Elmore, Vince Hoeser, David Hom, Linda Horne, Charles Kaake, Kevin Kelly, Mark Mabel, Hal Rodriguez, Paul Stephens, Vadim Pokotylo, Girish Bakhru