Abstract: A method is provided for evaluating worker initiative. The method includes receiving a response to a questionnaire from a person. The questionnaire includes a plurality of questions related to a worker initiative characteristic. The questions include: whether the person determines when to start working on a task; whether another person determines a task priority for the person; whether a supervisor determines when the person starts working on the task; and whether someone other than the person and the supervisor determine when the person starts working on the task. A score is computed for the questions using the response from the person and the questionnaire as input.

Abstract: A method for categorizing work including receiving a response to a questionnaire from a person. The questionnaire includes a plurality of scales, with each of the scales corresponding to one of a plurality of work characteristics. Each scale includes one or more questions related to the corresponding work characteristic. Scale scores are computed for each of the scales within the questionnaire using the response from the person and the questionnaire as input. Two or more scales are combined into a work factor. A work factor score is computed for the work factor based on the contribution of each of the combined scales to the work factor. A work category is assigned based on the factor score.

Abstract: A method is provided for evaluating input ambiguity in a work system. The method includes receiving a response to a questionnaire from a person. The questionnaire includes a plurality of questions related to an input ambiguity characteristic. The questions include: whether inputs to a work task are available; whether the inputs to the work task are identified; whether work task resources are identified when the work task is started; whether the work task resources are available when the work task is started; and whether customer requirements are understood. A score is computed for the questions using the response from the person and the questionnaire as input.