Patents by Inventor Hamish M. Caldwell

Hamish M. Caldwell has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10123186
    Abstract: A server, method, and system for providing information to an electronic device are provided. An audio-based connection is established with the electronic device. A first identifier of the electronic device is determined in association with the audio-based connection. The electronic device is detected as being able to support a visual-based connection based on the first identifier. A second identifier of the electronic device is determined based on the first identifier. Visual information is provided to the electronic device via the visual-based connection after detecting that the electronic device is able to support the visual-based connection and determining the second identifier. The visual information is provided to the electronic device based on the second identifier.
    Type: Grant
    Filed: May 27, 2014
    Date of Patent: November 6, 2018
    Assignee: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventors: Robert A. Koch, Hamish M. Caldwell
  • Publication number: 20140254437
    Abstract: A server, method, and system for providing information to an electronic device are provided. An audio-based connection is established with the electronic device. A first identifier of the electronic device is determined in association with the audio-based connection. The electronic device is detected as being able to support a visual-based connection based on the first identifier. A second identifier of the electronic device is determined based on the first identifier. Visual information is provided to the electronic device via the visual-based connection after detecting that the electronic device is able to support the visual-based connection and determining the second identifier. The visual information is provided to the electronic device based on the second identifier.
    Type: Application
    Filed: May 27, 2014
    Publication date: September 11, 2014
    Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventors: Robert A. KOCH, Hamish M. CALDWELL
  • Patent number: 8775635
    Abstract: A method and system for providing a visual interactive voice response session are provided. A visual interactive voice response server determines whether a session identifier database includes a session identifier that is associated with a first device. The visual interactive voice response server initiates the visual interactive voice response session with the first device when the session identifier database includes the session identifier that is associated with the first device. The session identifier that is associated with the first device is removed from the session identifier database when the visual interactive voice response session is terminated.
    Type: Grant
    Filed: February 4, 2011
    Date of Patent: July 8, 2014
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Robert A. Koch, Hamish M. Caldwell
  • Publication number: 20110125911
    Abstract: A method and system for providing a visual interactive voice response session are provided. A visual interactive voice response server determines whether a session identifier database includes a session identifier that is associated with a first device. The visual interactive voice response server initiates the visual interactive voice response session with the first device when the session identifier database includes the session identifier that is associated with the first device. The session identifier that is associated with the first device is removed from the session identifier database when the visual interactive voice response session is terminated.
    Type: Application
    Filed: February 4, 2011
    Publication date: May 26, 2011
    Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.
    Inventors: Robert A. KOCH, Hamish M. Caldwell
  • Patent number: 7908381
    Abstract: The functionality of Advanced Intelligent Network (AIN) components and Internet-based resources are integrated to provide simultaneous visual and telephonic access to an interactive information delivery system. The present invention enhances conventional Interactive Voice Response (IVR) systems by simultaneously providing visual information that corresponds to the voice-based information that is delivered telephonically. A user that contacts a conventional IVR service provider (IVR host) can be provided with the option of a Visual IVR (VIVR) session. The VIVR session can provide visual information to the user in the form of HTML-formatted web pages delivered over an Internet connection and will provide audible message information over a conventional wireless or wireline voice telephone connection. A VIVR session can coordinate the delivery of visual information (e.g., web pages) and the delivery of telephony-based information (e.g.
    Type: Grant
    Filed: May 1, 2006
    Date of Patent: March 15, 2011
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Robert A. Koch, Hamish M. Caldwell
  • Patent number: 7054939
    Abstract: The functionality of Advanced Intelligent Network (AIN) components and Internet-based resources are integrated to provide simultaneous visual and telephonic access to an interactive information delivery system. The present invention enhances conventional Interactive Voice Response (IVR) systems by simultaneously providing visual information that corresponds to the voice-based information that is delivered telephonically. A user that contacts a conventional IVR service provider (IVR host) can be provided with the option of a Visual IVR (VIVR) session. The VIVR session can provide visual information to the user in the form of HTML-formatted web pages delivered over an Internet connection and will provide audible message information over a conventional wireless or wireline voice telephone connection. A VIVR session can coordinate the delivery of visual information (e.g., web pages) and the delivery of telephony-based information (e.g.
    Type: Grant
    Filed: June 28, 2001
    Date of Patent: May 30, 2006
    Assignee: BellSouth Intellectual Property Corportion
    Inventors: Robert A. Koch, Hamish M. Caldwell
  • Patent number: 6788774
    Abstract: A system and method for providing a calling party with an opportunity to generate a web page containing information regarding a communication from the calling party to the called party. The system includes a switch for detecting the communication from the calling party to the called party, and means for communicating a message to the calling party in response to detection of the communication, the message providing the calling party with the option of generating the web page. The system further includes a database, a server in communication with the database for generating the web page based on data in the database, and means for transmitting information regarding the communication to the database when the calling party accepts the option.
    Type: Grant
    Filed: May 23, 2001
    Date of Patent: September 7, 2004
    Assignee: BellSouth Intellectual Property Corporation
    Inventors: Hamish M. Caldwell, Robert A. Koch
  • Publication number: 20030005076
    Abstract: The functionality of Advanced Intelligent Network (AIN) components and Internet-based resources are integrated to provide simultaneous visual and telephonic access to an interactive information delivery system. The present invention enhances conventional Interactive Voice Response (IVR) systems by simultaneously providing visual information that corresponds to the voice-based information that is delivered telephonically. A user that contacts a conventional IVR service provider (IVR host) can be provided with the option of a Visual IVR (VIVR) session. The VIVR session can provide visual information to the user in the form of HTML-formatted web pages delivered over an Internet connection and will provide audible message information over a conventional wireless or wireline voice telephone connection. A VIVR session can coordinate the delivery of visual information (e.g., web pages) and the delivery of telephony-based information (e.g.
    Type: Application
    Filed: June 28, 2001
    Publication date: January 2, 2003
    Applicant: BellSouth Intellectual Property Corporation
    Inventors: Robert A. Koch, Hamish M. Caldwell