Patents by Inventor Harold Guardo

Harold Guardo has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Methods of proactive network maintenance by automatic creation of trouble tickets
    Patent number: 7568133
    Abstract: Methods of automatically generating trouble tickets for network elements which are in failure and affecting network performance. The network elements are sectionalized into their basic components so that the failure in the elements can be localized and diagnosed. Once the failure has been diagnosed, a trouble ticket is automatically generated my network maintenance so that the repair of the element can be scheduled and undertaken. The trouble tickets are made available via the network to customers that are concerned that circuits on which they operate and which may be malfunctioning due to the network element failure can be kept informed of the status of the repair and the failure.
    Type: Grant
    Filed: October 26, 2004
    Date of Patent: July 28, 2009
    Assignee: AT&T Corp
    Inventors: Paul Bette, Harold Guardo, Monowar Hossain
  • Methods of proactive network maintenance by automatic creation of trouble tickets
    Patent number: 6883119
    Abstract: Methods of automatically generating trouble tickets for network elements which are in failure and affecting network performance. The network elements are sectionalized into their basic components so that the failure in the elements can be localized and diagnosed. Once the failure has been diagnosed, a trouble ticket is automatically generated my network maintenance so that the repair of the element can be scheduled and undertaken. The trouble tickets are made available via the network to customers that are concerned that circuits on which they operate and which may be malfunctioning due to the network element failure can be kept informed of the status of the repair and the failure.
    Type: Grant
    Filed: November 5, 2001
    Date of Patent: April 19, 2005
    Assignee: AT&T Corp.
    Inventors: Paul Bette, Harold Guardo, Monowar Hossain