Patents by Inventor Harold Lester McDougal

Harold Lester McDougal has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for ordered processing of telecommunicaion service orders
    Patent number: 8059803
    Abstract: The present invention provides a system and method for the automated routing and processing of telecommunication service orders. A system and method in accordance with the present invention may further prioritize the analysis and processing of telecommunication service orders, identify and classify past due telecommunication service orders for analysis and processing, and manage the order of completion of components of a telecommunication service order. A system and process in accordance with the present invention receives a service order and parses it to find messages on the service order that are included on a message table. Analysis rules provide actions to be taken with a service order based on the messages found in the service order.
    Type: Grant
    Filed: June 30, 2003
    Date of Patent: November 15, 2011
    Assignee: Embarq Holdings Company, LLC
    Inventors: Harold Lester McDougal, Stan Neidecker, Michael A. Gregory
  • Method and system for identifying and categorizing past due telecommunication service orders
    Patent number: 7941333
    Abstract: The present invention provides a system and method for the automated routing and processing of telecommunication service orders. A system and method in accordance with the present invention may further prioritize the analysis and processing of telecommunication service orders, identify and classify past due telecommunication service orders for analysis and processing, and manage the order of completion of components of a telecommunication service order. A system and process in accordance with the present invention receives a service order and parses it to find messages on the service order that are included on a message table. Analysis rules provide actions to be taken with a service order based on the messages found in the service order.
    Type: Grant
    Filed: June 30, 2003
    Date of Patent: May 10, 2011
    Assignee: Embarq Holdings Company, LLP
    Inventors: Harold Lester McDougal, Stan Neidecker, Michael A. Gregory
  • System and method for automated routing and processing of telecommunication service orders
    Patent number: 7769153
    Abstract: The present invention provides a system and method for the automated routing and processing of telecommunication service orders. A system and method in accordance with the present invention may further prioritize the analysis and processing of telecommunication service orders, identify and classify past due telecommunication service orders for analysis and processing, and manage the order of completion of components of a telecommunication service order. A system and process in accordance with the present invention receives a service order and parses it to find messages on the service order that are included on a message table. Analysis rules provide actions to be taken with a service order based on the messages found in the service order.
    Type: Grant
    Filed: June 30, 2003
    Date of Patent: August 3, 2010
    Assignee: Embarq Holdings Company, LLP
    Inventors: Harold Lester McDougal, Stan Neidecker, Michael A. Gregory
  • Method and system for identifying and categorizing past due telecommunication service orders
    Publication number: 20040267586
    Abstract: The present invention provides a system and method for the automated routing and processing of telecommunication service orders. A system and method in accordance with the present invention may further prioritize the analysis and processing of telecommunication service orders, identify and classify past due telecommunication service orders for analysis and processing, and manage the order of completion of components of a telecommunication service order. A system and process in accordance with the present invention receives a service order and parses it to find messages on the service order that are included on a message table. Analysis rules provide actions to be taken with a service order based on the messages found in the service order.
    Type: Application
    Filed: June 30, 2003
    Publication date: December 30, 2004
    Inventors: Harold Lester McDougal, Stan Neidecker, Michael A. Gregory