Patents by Inventor Harpreet Marwaha

Harpreet Marwaha has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Real-time sales support and learning tool
    Patent number: 8359227
    Abstract: A real time sales support method includes automatically monitoring an interaction between a sales agent and a customer. One or more contexts of the interaction are determined and, based on the contexts, stored information relevant to the interaction is automatically retrieved. The retrieved information is provided in an electronically presentable format to the sales agent to be shared with the customer.
    Type: Grant
    Filed: February 25, 2011
    Date of Patent: January 22, 2013
    Assignee: Accenture Global Services Limited
    Inventors: Dadong Wan, J. C. Groon, Harpreet Marwaha, Mitu Singh
  • REAL-TIME SALES SUPPORT AND LEARNING TOOL
    Publication number: 20110202472
    Abstract: A real time sales support method includes automatically monitoring an interaction between a sales agent and a customer. One or more contexts of the interaction are determined and, based on the contexts, stored information relevant to the interaction is automatically retrieved. The retrieved information is provided in an electronically presentable format to the sales agent to be shared with the customer.
    Type: Application
    Filed: February 25, 2011
    Publication date: August 18, 2011
    Applicant: ACCENTURE GLOBAL SERVICES LIMITED
    Inventors: Dadong Wan, J. C. Groon, Harpreet Marwaha, Mitu Singh
  • Real-time sales support and learning tool
    Patent number: 7899698
    Abstract: A real time sales support method includes automatically monitoring an interaction between a sales agent and a customer. One or more contexts of the interaction are determined and, based on the contexts, stored information relevant to the interaction is automatically retrieved. The retrieved information is provided in an electronically presentable format to the sales agent to be shared with the customer.
    Type: Grant
    Filed: March 19, 2004
    Date of Patent: March 1, 2011
    Assignee: Accenture Global Services Limited
    Inventors: Dadong Wan, J. C. Groon, Harpreet Marwaha, Mitu Singh
  • METHOD AND APPARATUS FOR CREATING CUSTOMIZED TEXT-TO-SPEECH PODCASTS AND VIDEOS INCORPORATING ASSOCIATED MEDIA
    Publication number: 20090204243
    Abstract: Method and apparatus for creating a customized text-to-speech podcast by receiving a text file, parsing and tagging the text file, creating multiple audio files by text-to-speech technology, and creating a podcast by combining the audio files. The podcast can be an audio podcast or a video podcast. Video podcasts associate related video content with the audio content.
    Type: Application
    Filed: January 9, 2009
    Publication date: August 13, 2009
    Inventors: Harpreet MARWAHA, Brett ROBINSON
  • METHOD AND APPARATUS FOR CREATING CUSTOMIZED PODCASTS WITH MULTIPLE TEXT-TO-SPEECH VOICES
    Publication number: 20090204402
    Abstract: Method and apparatus for creating customized podcasts with multiple voices, where text content is converted into audio content, and where the voices are selected at least in part on words in the text content suggestive of the type of voice. Types of voice include at least male and female, accent, language, and speed.
    Type: Application
    Filed: January 9, 2009
    Publication date: August 13, 2009
    Inventors: Harpreet MARWAHA, Brett ROBINSON
  • Real-time sales support and learning tool
    Publication number: 20050209868
    Abstract: A real time sales support method includes automatically monitoring an interaction between a sales agent and a customer. One or more contexts of the interaction are determined and, based on the contexts, stored information relevant to the interaction is automatically retrieved. The retrieved information is provided in an electronically presentable format to the sales agent to be shared with the customer.
    Type: Application
    Filed: March 19, 2004
    Publication date: September 22, 2005
    Inventors: Dadong Wan, J.C. Groon, Harpreet Marwaha, Mitu Singh