Abstract: A secure web gateway for a cloud computing environment comprises a data plane component, comprising: a front-end domain name service (DNS) configured to receive an inbound DNS request and map an IP address of the DNS request to a policy identification value corresponding to a customer policy and a plurality of plugin modules utilized by the front-end DNS to process the DNS request according to the mapping of the IP address from which the DNS request originates to the policy identification value. The secure web gateway further comprises a control plane component that provides the customer policy to the front-end DNS and configures the IP address to permit access to a DNS service according to the customer policy.

Abstract: A cloud computing platform provides zero trust network access as a service to customers that maintain applications on-premises. In this context, the cloud computing platform may associate customers and/or applications with specific service proxies, and add an abstraction layer for network access that maps an alias domain for each customer and/or application to a network load balancer associated with the specific service proxies associated with the corresponding application(s). This approach advantageously simplifies the configuration of service proxies at the cloud computing platform by permitting dedicated relationships among network load balancers, specific service proxies, and specific applications, while concurrently reducing or avoiding the administrative burden on customers of updating network pointers when the clusters of service proxies are periodically reconfigured to adjust to varying user traffic.