Patents by Inventor Harshitha Kota Ram Gopal

Harshitha Kota Ram Gopal has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11488112
    Abstract: A system may include a number of records in a database associated with a number of activities to be performed by a first user. The system may also include a processor that may receive a request comprising information regarding a second user and an activity to be performed by the first user, identify a plurality of pre-defined message templates based on the request, and receive a selection of one of the plurality of pre-defined message templates. The processor may then generate message text incorporating the one of the plurality of pre-defined message templates for review and display via an electronic display, such that the message text is electronically stored in a dialogue window. The processor may display the message text in the dialogue in response to receiving an approval of the message.
    Type: Grant
    Filed: June 15, 2021
    Date of Patent: November 1, 2022
    Assignee: ServiceNow, Inc.
    Inventors: Lucinda Foss, Harshitha Kota Ram Gopal, Kenneth James Hamer, Akhilesh Kondra
  • Publication number: 20210304147
    Abstract: A system may include a number of records in a database associated with a number of activities to be performed by a first user. The system may also include a processor that may receive a request comprising information regarding a second user and an activity to be performed by the first user, identify a plurality of pre-defined message templates based on the request, and receive a selection of one of the plurality of pre-defined message templates. The processor may then generate message text incorporating the one of the plurality of pre-defined message templates for review and display via an electronic display, such that the message text is electronically stored in a dialogue window. The processor may display the message text in the dialogue in response to receiving an approval of the message.
    Type: Application
    Filed: June 15, 2021
    Publication date: September 30, 2021
    Inventors: Lucinda Foss, Harshitha Kota Ram Gopal, Kenneth James Hamer, Akhilesh Kondra
  • Patent number: 11087285
    Abstract: A system may include a number of records in a database associated with a number of activities to be performed by a first user. The system may also include a processor that may receive a request comprising information regarding a second user and an activity to be performed by the first user, identify a plurality of pre-defined message templates based on the request, and receive a selection of one of the plurality of pre-defined message templates. The processor may then generate message text incorporating the one of the plurality of pre-defined message templates for review and display via an electronic display, such that the message text is electronically stored in a dialogue window. The processor may display the message text in the dialogue in response to receiving an approval of the message.
    Type: Grant
    Filed: July 14, 2020
    Date of Patent: August 10, 2021
    Assignee: ServiceNow, Inc.
    Inventors: Lucinda Foss, Harshitha Kota Ram Gopal, Kenneth James Hamer, Akhilesh Kondra
  • Patent number: 10990929
    Abstract: The present approach relates to providing targeted content to a user (e.g., employee) of an enterprise. In certain implementations, the present techniques involve receiving filter data (e.g., data identifying an employee) from a user and providing content in the form of knowledge blocks to a user based on metadata of the knowledge blocks that is associated with the filter data. In other implementations, the present techniques involve receiving trigger data (e.g., data of an employee satisfying a condition) and providing a set of activities (e.g., social activities or work related) to a user based on the trigger data.
    Type: Grant
    Filed: May 4, 2018
    Date of Patent: April 27, 2021
    Assignee: ServiceNow, Inc.
    Inventors: Harshitha Kota Ram Gopal, Kenneth James Hamer, Lucinda Kathryn Foss, Anil Kumar Bathula, Ismail Sencan, Harivijay Srikanth Gunuru, Regis Michel Cridlig, Akhilesh Kondra, Kaho Lee, Sarup Paul, Maria Svoisky Goldberg
  • Publication number: 20200342408
    Abstract: A system may include a number of records in a database associated with a number of activities to be performed by a first user. The system may also include a processor that may receive a request comprising information regarding a second user and an activity to be performed by the first user, identify a plurality of pre-defined message templates based on the request, and receive a selection of one of the plurality of pre-defined message templates. The processor may then generate message text incorporating the one of the plurality of pre-defined message templates for review and display via an electronic display, such that the message text is electronically stored in a dialogue window. The processor may display the message text in the dialogue in response to receiving an approval of the message.
    Type: Application
    Filed: July 14, 2020
    Publication date: October 29, 2020
    Inventors: Lucinda Foss, Harshitha Kota Ram Gopal, Kenneth James Hamer, Akhilesh Kondra
  • Patent number: 10740726
    Abstract: A system may include a number of records in a database associated with a number of activities to be performed by a first user. The system may also include a processor that may receive a request comprising information regarding a second user and an activity to be performed by the first user, identify a plurality of pre-defined message templates based on the request, and receive a selection of one of the plurality of pre-defined message templates. The processor may then generate message text incorporating the one of the plurality of pre-defined message templates for review and display via an electronic display, such that the message text is electronically stored in a dialogue window. The processor may display the message text in the dialogue in response to receiving an approval of the message.
    Type: Grant
    Filed: October 5, 2017
    Date of Patent: August 11, 2020
    Assignee: ServiceNow, Inc.
    Inventors: Lucinda Foss, Harshitha Kota Ram Gopal, Kenneth James Hamer, Akhilesh Kondra
  • Publication number: 20190266284
    Abstract: The present approach relates to providing targeted content to a user (e.g., employee) of an enterprise. In certain implementations, the present techniques involve receiving filter data (e.g., data identifying an employee) from a user and providing content in the form of knowledge blocks to a user based on metadata of the knowledge blocks that is associated with the filter data. In other implementations, the present techniques involve receiving trigger data (e.g., data of an employee satisfying a condition) and providing a set of activities (e.g., social activities or work related) to a user based on the trigger data.
    Type: Application
    Filed: May 4, 2018
    Publication date: August 29, 2019
    Inventors: Harshitha Kota Ram Gopal, Kenneth James Hamer, Lucinda Kathryn Foss, Anil Kumar Bathula, Ismail Sencan, Harivijay Srikanth Gunuru, Regis Michel Cridlig, Akhilesh Kondra, Kaho Lee, Sarup Paul, Maria Svoisky Goldberg
  • Publication number: 20190108487
    Abstract: A system may include a number of records in a database associated with a number of activities to be performed by a first user. The system may also include a processor that may receive a request comprising information regarding a second user and an activity to be performed by the first user, identify a plurality of pre-defined message templates based on the request, and receive a selection of one of the plurality of pre-defined message templates. The processor may then generate message text incorporating the one of the plurality of pre-defined message templates for review and display via an electronic display, such that the message text is electronically stored in a dialogue window. The processor may display the message text in the dialogue in response to receiving an approval of the message.
    Type: Application
    Filed: October 5, 2017
    Publication date: April 11, 2019
    Inventors: Lucinda Foss, Harshitha Kota Ram Gopal, Kenneth James Hamer, Akhilesh Kondra