Abstract: An object of the present invention is to enable extraction of more structures having a possibility including problems. A problem structure extraction support system extracts multiple loop structures from an evaluation model, replaces a common portion which includes nodes and links in series common to the multiple loop structures by one of the nodes included in the common portion, and determines the reference models corresponding to the multiple loop structures.

Abstract: An object of the present invention is to enable extraction of more structures having a possibility including problems. A problem structure extraction support system extracts multiple loop structures from an evaluation model, replaces a common portion which includes nodes and links in series common to the multiple loop structures by one of the nodes included in the common portion, and determines the reference models corresponding to the multiple loop structures.

Abstract: An information processing apparatus capable of outputting a case example(s) satisfying the needs of customers without inputting keywords is disclosed. The apparatus includes an output device, an action needs storage unit for storing needs information indicating the customer needs in correspondence to action information indicating action contents of the customers at a service providing location, a database for storage of the needs information and case example information representing case examples in past for the needs in a correspondence manner, a needs acquisition unit for receiving the action information and for reading from the action needs storage unit the needs information corresponding to the received action information, a case example acquisitor for reading from the database the case example information corresponding to the needs information thus read, and a case example output unit for outputting to the output device the readout case example information in a list format.

Abstract: A service information processing system includes a goods information display unit for retrieving explanation and a price of goods and explanation of financial products and transmitting them to a client terminal; a goods determination judgment unit for retrieving a working term of the financial products from a contract information DB by using identification information of the financial products selected by the client, and starting monitoring whether or not the working term of the financial products is reached; and a good determination acceptance unit for retrieving one or a plurality of goods or services purchasable by a post-working amount obtained as a result of investment of a fund corresponding to the purchase amount in the selection financial products when the working term is reached.