Abstract: A printing device monitoring method includes sequentially registering, in a monitored device queue, printing devices to which print jobs are to be output, monitoring the printing devices in accordance with the order of registration in the monitored device queue, determining if predetermined conditions are satisfied (S1803), interrupting monitoring of a printing device on the basis of the determination (S1806), and re-registering, in the monitored device queue, the printing device whose monitoring was interrupted.

Abstract: A server system comprises acquisition unit that acquires print data from a document management server based on information for acquiring the print data using received first authorization information without executing the authentication processing based on authentication information; transmission unit that issues second authorization information which permits an access to a cooperation server by executing authentication processing based on the authentication information transmitted from the printer management server, and transmits the second authorization information to the printer management server; and providing unit that provides, to the printer, the print data acquired by the acquisition unit or another print data generated based on the acquired print data without executing the authentication processing based on the authentication information in response to reception of a print data acquisition request from the printer which receives the second authorization information.

Abstract: When a request for acquiring authorization information is received from a resource service application that is a request source, an image forming apparatus transmits a request for further delegating an authorization delegated from a user to the resource service application to an authorization server system together with first authorization information, and acquires second authorization information issued based on the first authorization information from the authorization server system.

Abstract: A problem that it is difficult to associate a log of processing executed in a web browser of an image forming apparatus with a log of processing executed in a web application server, and thus it is difficult to track the logs as a series of processing logs. The image processing apparatus receives an execution request of a function of the image forming apparatus and obtains identification information for a log of processing executed in the server apparatus in response to the received execution request of the function. The image forming apparatus stores a log of processing in the image forming apparatus related to the processing in the server apparatus corresponding to the obtained identification information, in association with the obtained identification information.

Abstract: A method for realizing Single Sign-On (SSO) includes verifying, using prior information, whether authorization information issued by a first information processing system in response to successfully authenticating a user satisfies security requirements, providing, in a case where the authorization information is verified as satisfying the security requirements, a service without performing the user authentication, and performing, if an instruction to register a first information processing system that performs user authentication is received from the user, the registration by a method different from a method according to a management method of the prior information in the first information processing system.

Abstract: An e-mail message to which a document is attached is received, and it is determined whether or not a digital signature is appended to the e-mail message. The document attached to the e-mail message is saved as an approved document, which is approved for printing, when it is determined that the digital signature is appended to the e-mail message. On the other hand, the document attached to the e-mail message is saved as a non-approved document, which is not approved for printing, in association with an e-mail address of the e-mail message when it is determined that the digital signature is not appended to the e-mail message. User information is acquired, and the non-approved document saved in association with an e-mail address that is associated in advance with the user information is retrieved. The retrieved non-approved document is changed to an approved document, and that approved document is saved.

Abstract: Monitoring of a large number (for example, hundreds) of printing devices in parallel makes a processing load very heavy. Or, the monitoring extremely increases the cost of a monitoring computer. A connection-managing unit sequentially monitors the states of printing devices within the number of connections less than the number of printing devices. Meanwhile, a transfer-managing unit sequentially transfers printing jobs to the printing devices within the number of connections less than the number of printing devices. The state-monitored printing devices are sequentially switched without synchronizing the state monitoring of the printing devices with the end of the transfer of the printing jobs, i.e., without waiting for the end of the transfer of the printing jobs.

Abstract: A data management apparatus, which is connected to a monitoring apparatus that monitors an operating state of a service, and which provides a service for managing data, comprises: a status management unit which manages a status of a service provided by itself; a notification unit which periodically notifies the monitoring apparatus of a status of the service; a receiving unit which receives a request from an application to which the service is provided; and a rejecting unit which rejects, when the request received by the receiving unit is an update request of data, the update request if a status associated with updating of the service managed by the status management unit is a limited status.

Abstract: A printing apparatus is configured to perform printing in accordance with a print job and in accordance with a schedule registered before the printing. The printing apparatus includes an authority setting unit configured to, if authority of a user for the print job is authorized, set the authority of the user for the print job; a determination unit configured to, if a command to handle the print job is issued by the user, determine whether the user has the authority to perform the handling based on the authority set by the authority setting unit; and an execution unit configured to, if the determination unit determines that the user has the authority, execute a process according to the handling on the print job.

Abstract: A server system comprises acquisition unit that acquires print data from a document management server based on information for acquiring the print data using received first authorization information without executing the authentication processing based on authentication information; transmission unit that issues second authorization information which permits an access to a cooperation server by executing authentication processing based on the authentication information transmitted from the printer management server, and transmits the second authorization information to the printer management server; and providing unit that provides, to the printer, the print data acquired by the acquisition unit or another print data generated based on the acquired print data without executing the authentication processing based on the authentication information in response to reception of a print data acquisition request from the printer which receives the second authorization information.

Abstract: In order to prevent leakage of data possessed by a tenant to other tenants in multitenant service, it is necessary to control access. However, the conventional access control method is designed and developed to meet a specified request. Thus, costs for a dedicated design, development, administration, and maintenance need to be considered. Such costs can be reduced by using role information for each of a plurality of services and determining whether to allow or not allow access in a uniform manner.

Abstract: The present invention provides an image processing apparatus including a print screen display unit configured to display in a display device a print screen including document information items regarding documents stored in a device which communicates with the image processing apparatus through a network, a print request unit configured to request a server which communicates with the image processing apparatus through the network to print a document corresponding to a document information item selected from among the document information items included in the print screen, and a print-request limitation control unit configured to prevent a new print request from being issued for a period of time from when the print request unit requests the server to print the document to when registration of print reservation information regarding a print reservation of the document in a print reservation information management unit is detected.

Abstract: An inspection server receives a search condition for print logs accumulated in a print log database from an inspection client PC, and an associated log setting for associating print jobs searched based on the search condition with logs managed by a log management server. The inspection server obtains a search result for a search request from an archive server, and further obtains a number of hits for the search request for associated logs based on an associated log setting from a log collection server. Based on the search result and the number of hits, the inspection server controls a display mode of print logs contained in the search result.

Abstract: An e-mail message to which a document is attached is received, and it is determined whether or not a digital signature is appended to the e-mail message. The document attached to the e-mail message is saved as an approved document, which is approved for printing, when it is determined that the digital signature is appended to the e-mail message. On the other hand, the document attached to the e-mail message is saved as a non-approved document, which is not approved for printing, in association with an e-mail address of the e-mail message when it is determined that the digital signature is not appended to the e-mail message. User information is acquired, and the non-approved document saved in association with an e-mail address that is associated in advance with the user information is retrieved. The retrieved non-approved document is changed to an approved document, and that approved document is saved.

Abstract: A control method for an image forming apparatus having means for managing a software application includes the steps of: detecting that a job is generated in the image forming apparatus; obtaining notification information of the detected job; and sending the notification information of the job to the application.

Abstract: To prevent a transfer of an authority from being useless as much as possible, an authority transfer unit includes a decision unit for making a decision that an authority of a user with respect to a management unit is transferred to a processing request unit.

Abstract: A data management apparatus, which is connected to a monitoring apparatus that monitors an operating state of a service, and which provides a service for managing data, comprises: a status management unit which manages a status of a service provided by itself; a notification unit which periodically notifies the monitoring apparatus of a status of the service; a receiving unit which receives a request from an application to which the service is provided; and a rejecting unit which rejects, when the request received by the receiving unit is an update request of data, the update request if a status associated with updating of the service managed by the status management unit is a limited status.

Abstract: An inspection server receives a search condition for print logs accumulated in a print log database from an inspection client PC, and an associated log setting for associating print jobs searched based on the search condition with logs managed by a log management server. The inspection server obtains a search result for a search request from an archive server, and further obtains a number of hits for the search request for associated logs based on an associated log setting from a log collection server. Based on the search result and the number of hits, the inspection server controls a display mode of print logs contained in the search result.

Abstract: A problem that it is difficult to associate a log of processing executed in a web browser of an image forming apparatus with a log of processing executed in a web application server, and thus it is difficult to track the logs as a series of processing logs. The image processing apparatus receives an execution request of a function of the image forming apparatus and obtains identification information for a log of processing executed in the server apparatus in response to the received execution request of the function. The image forming apparatus stores a log of processing in the image forming apparatus related to the processing in the server apparatus corresponding to the obtained identification information, in association with the obtained identification information.

Abstract: End user license agreements included in a plurality of encrypted applications are extracted from the applications. In this way, acceptances of the end user license agreements are obtained from a user without waiting completion of decryption of the plurality of encrypted applications.