Patents by Inventor Heather Burnett

Heather Burnett has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • System and method for automated contact qualification
    Patent number: 8543437
    Abstract: Contact lead quality is determined and presented to guide selection of contact leads for a predetermined activity, such as sales of a product, service or solution. A lead generation engine interfaces with a lead qualification module, an enterprise historical database and a lead confirmation tool to selectively analyze the lead information and qualification information to develop an ordered contact list for multiple contact leads, the ordered list ranking contact lead quality in multiple quality categories. A contact lead qualification graphical user interface presents multiple lead quality category ratings and values for a contact lead with each lead quality category indicative of a contact lead characteristic. These leads are then deemed relevant to sales and can be input in an organization's customer relationship management tool.
    Type: Grant
    Filed: May 2, 2012
    Date of Patent: September 24, 2013
    Assignee: Dell Products L.P.
    Inventors: Victor-Hugo Narvaez, Heather Burnett
  • System And Method For Automated Contact Qualification
    Publication number: 20120215588
    Abstract: Contact lead quality is determined and presented to guide selection of contact leads for a predetermined activity, such as sales of a product, service or solution. A lead generation engine interfaces with a lead qualification module, an enterprise historical database and a lead confirmation tool to selectively analyze the lead information and qualification information to develop an ordered contact list for multiple contact leads, the ordered list ranking contact lead quality in multiple quality categories. A contact lead qualification graphical user interface presents multiple lead quality category ratings and values for a contact lead with each lead quality category indicative of a contact lead characteristic. These leads are then deemed relevant to sales and can be input in an organization's customer relationship management tool.
    Type: Application
    Filed: May 2, 2012
    Publication date: August 23, 2012
    Inventors: Victor-Hugo Narvaez, Heather Burnett
  • System and method for automated contact qualification
    Patent number: 8200524
    Abstract: Contact lead quality is determined and presented to guide selection of contact leads for a predetermined activity, such as sales of a product, service or solution. A lead generation engine interfaces with a lead qualification module, an enterprise historical database and a lead confirmation tool to selectively analyze the lead information and qualification information to develop an ordered contact list for multiple contact leads, the ordered list ranking contact lead quality in multiple quality categories. A contact lead qualification graphical user interface presents multiple lead quality category ratings and values for a contact lead with each lead quality category indicative of a contact lead characteristic. These leads are then deemed relevant to sales and can be input in an organization's customer relationship management tool.
    Type: Grant
    Filed: June 30, 2009
    Date of Patent: June 12, 2012
    Assignee: Dell Products L.P.
    Inventors: Victor-Hugo Narvaez, Heather Burnett
  • System and Method For Automated Contact Qualification
    Publication number: 20100332290
    Abstract: Contact lead quality is determined and presented to guide selection of contact leads for a predetermined activity, such as sales of a product, service or solution. A lead generation engine interfaces with a lead qualification module, an enterprise historical database and a lead confirmation tool to selectively analyze the lead information and qualification information to develop an ordered contact list for multiple contact leads, the ordered list ranking contact lead quality in multiple quality categories. A contact lead qualification graphical user interface presents multiple lead quality category ratings and values for a contact lead with each lead quality category indicative of a contact lead characteristic. These leads are then deemed relevant to sales and can be input in an organization's customer relationship management tool.
    Type: Application
    Filed: June 30, 2009
    Publication date: December 30, 2010
    Inventors: Victor-Hugo Narvaez, Heather Burnett