Patents by Inventor Heather M. Mayhan

Heather M. Mayhan has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Presenting VOP call trace data
    Patent number: 9071483
    Abstract: An embodiment of a method, system, and medium provide for determining information about a communications call. The method includes receiving call data associated with establishing a communications path to communicate at least a portion of data using a voice-over-packet technology, and formatting at least a portion of said call data such that a source identifier and a destination identifier are viewable in a common area along with two or more of the following call-identifier information; physical-termination information and possible release codes. The format can be filterable.
    Type: Grant
    Filed: October 11, 2006
    Date of Patent: June 30, 2015
    Assignee: Sprint Communications Company L.P.
    Inventor: Heather M. Mayhan
  • Alarm facilitator and method for analyzing computer hardware alarms
    Patent number: 6885973
    Abstract: The present invention provides a system and method for analyzing hardware alarms in a telecommunications digital cross-connect system. The present invention also relates to a system and method for automating the process of analyzing hardware failures that cause path and parity alarms in a telecommunications digital cross-connect system used in a long distance network.
    Type: Grant
    Filed: January 28, 2003
    Date of Patent: April 26, 2005
    Assignee: Sprint Communications Company L.P.
    Inventor: Heather M. Mayhan