Patents by Inventor Heather McCracken

Heather McCracken has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10970693
    Abstract: Embodiments for providing Semi-Automatic ATM Configuration are generally described herein. In some embodiments, obtaining configuration connection details are obtained. The configuration connection details are used to connect to a configuration server and to configure a self-service terminal (SST).
    Type: Grant
    Filed: March 28, 2014
    Date of Patent: April 6, 2021
    Assignee: NCR Corporation
    Inventors: Stefano Cipollone, Heather McCracken
  • Patent number: 10956892
    Abstract: A method and apparatus are disclosed for performing a transaction at a hand held device. The method comprises the steps of accessing a virtualized operating system and Automated Teller Machine (ATM) application at a hand held device and performing a customer transaction at the hand held device using the virtualized operating system and ATM application.
    Type: Grant
    Filed: August 8, 2013
    Date of Patent: March 23, 2021
    Assignee: NCR Corporation
    Inventors: Heather McCracken, Joseph Gallagher, Norman G. Taylor
  • Patent number: 9904915
    Abstract: A method and apparatus are disclosed for operating an Automated Teller Machine (ATM). The method includes the steps of receiving access to a virtualized operating system and ATM application at an ATM and performing a customer transaction at the ATM using the access to the virtualized operating system and ATM application. A recovery program may be provided to control the ATM if a communication link fails between the ATM and a server providing the access.
    Type: Grant
    Filed: August 8, 2013
    Date of Patent: February 27, 2018
    Assignee: NCR Corporation
    Inventors: Heather McCracken, Martin Smith, Norman G. Taylor
  • Patent number: 9824545
    Abstract: A method and apparatus are disclosed for providing information to a customer of a Self-Service Terminal (SST) such as an Automated Teller Machine (ATM). The method includes the steps of updating storage data of a Near Field Communication (NFC) device at an SST and reading data associated with the storage data from the NFC device via a mobile terminal of a customer at the SST.
    Type: Grant
    Filed: June 28, 2013
    Date of Patent: November 21, 2017
    Assignee: NCR Corporation
    Inventors: Martin Smith, Heather McCracken, Norman G. Taylor
  • Publication number: 20160321627
    Abstract: Various embodiments herein each include at least one of systems, methods, and software for biometric authentication of pre-staged self-service terminal transactions. One embodiment in the form of a method includes connecting, wirelessly via a wireless communication device of a mobile device, to a Self-Service Terminal (SST), such as an ATM or self-service checkout terminal. The mobile device then receives, via the wireless communication device from the SST, biometric authentication data to authenticate an account holder. The received biometric data is then compared on the mobile device with biometric data stored on or read by a biometric reader of the mobile device. When the comparing identifies a match between the received biometric data and the biometric data read by or stored on the mobile device, the method then transmits an authentication message via the wireless communication device to the SST indicating the match.
    Type: Application
    Filed: April 29, 2015
    Publication date: November 3, 2016
    Inventors: Heather McCracken, Marcia Togara
  • Publication number: 20150278784
    Abstract: Embodiments for providing Semi-Automatic ATM Configuration are generally described herein. In some embodiments, obtaining configuration connection details are obtained. The configuration connection details are used to connect to a configuration server and to configure a self-service terminal (SST).
    Type: Application
    Filed: March 28, 2014
    Publication date: October 1, 2015
    Applicant: NCR Corporation
    Inventors: Stefano Cipollone, Heather McCracken
  • Publication number: 20150046322
    Abstract: A method and apparatus are disclosed for performing a transaction at a hand held device. The method comprises the steps of accessing a virtualized operating system and Automated Teller Machine (ATM) application at a hand held device and performing a customer transaction at the hand held device using the virtualized operating system and ATM application.
    Type: Application
    Filed: August 8, 2013
    Publication date: February 12, 2015
    Applicant: NCR Corporation
    Inventors: Heather McCracken, Joseph Gallagher, Norman G. Taylor
  • Publication number: 20150046325
    Abstract: A method and apparatus are disclosed for operating an Automated Teller Machine (ATM). The method includes the steps of receiving access to a virtualized operating system and ATM application at an ATM and performing a customer transaction at the ATM using the access to the virtualized operating system and ATM application. A recovery program may be provided to control the ATM if a communication link fails between the ATM and a server providing the access.
    Type: Application
    Filed: August 8, 2013
    Publication date: February 12, 2015
    Applicant: NCR Corporation
    Inventors: Heather McCracken, Martin Smith, Norman G. Taylor
  • Publication number: 20150001289
    Abstract: A method and apparatus are disclosed for providing information to a customer of a Self-Service Terminal (SST) such as an Automated Teller Machine (ATM). The method includes the steps of updating storage data of a Near Field Communication (NFC) device at an SST and reading data associated with the storage data from the NFC device via a mobile terminal of a customer at the SST.
    Type: Application
    Filed: June 28, 2013
    Publication date: January 1, 2015
    Inventors: Martin Smith, Heather McCracken, Norman G. Taylor
  • Patent number: 8870064
    Abstract: A self-service terminal comprises at least one customer transaction module, a terminal controller, a management component, and a network connection coupled to the terminal controller. The customer transaction module is operable to (i) implement a function associated with a customer transaction, and (ii) provide status information relating to the module. The terminal controller is coupled to the customer transaction module and includes (i) a management component for retrieving status information from the customer transaction module and (ii) a Web services interface for providing access to the retrieved status information to a remote device. The network connection is coupled to the controller and provides the remote device with access to the Web services interface.
    Type: Grant
    Filed: August 31, 2009
    Date of Patent: October 28, 2014
    Assignee: NCR Corporation
    Inventors: Marc Liddell, Heather McCracken, Simon J. Forrest
  • Publication number: 20110054677
    Abstract: A self-service terminal comprises at least one customer transaction module, a terminal controller, a management component, and a network connection coupled to the terminal controller. The customer transaction module is operable to (i) implement a function associated with a customer transaction, and (ii) provide status information relating to the module. The terminal controller is coupled to the customer transaction module and includes (i) a management component for retrieving status information from the customer transaction module and (ii) a Web services interface for providing access to the retrieved status information to a remote device. The network connection is coupled to the controller and provides the remote device with access to the Web services interface.
    Type: Application
    Filed: August 31, 2009
    Publication date: March 3, 2011
    Inventors: Marc Liddell, Heather McCracken, Simon J. Forrest