Patents by Inventor Heather McCracken
Heather McCracken has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20250061436Abstract: Various embodiments herein each include at least one of systems, methods, and software for biometric authentication of pre-staged self-service terminal transactions. One embodiment in the form of a method includes connecting, wirelessly via a wireless communication device of a mobile device, to a Self-Service Terminal (SST), such as an ATM or self-service checkout terminal. The mobile device then receives, via the wireless communication device from the SST, biometric authentication data to authenticate an account holder. The received biometric data is then compared on the mobile device with biometric data stored on or read by a biometric reader of the mobile device. When the comparing identifies a match between the received biometric data and the biometric data read by or stored on the mobile device, the method then transmits an authentication message via the wireless communication device to the SST indicating the match.Type: ApplicationFiled: November 5, 2024Publication date: February 20, 2025Inventors: Heather McCracken, Marcia Togara
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Patent number: 12217229Abstract: Various embodiments herein each include at least one of systems, methods, and software for biometric authentication of pre-staged self-service terminal transactions. One embodiment in the form of a method includes connecting, wirelessly via a wireless communication device of a mobile device, to a Self-Service Terminal (SST), such as an ATM or self-service checkout terminal. The mobile device then receives, via the wireless communication device from the SST, biometric authentication data to authenticate an account holder. The received biometric data is then compared on the mobile device with biometric data stored on or read by a biometric reader of the mobile device. When the comparing identifies a match between the received biometric data and the biometric data read by or stored on the mobile device, the method then transmits an authentication message via the wireless communication device to the SST indicating the match.Type: GrantFiled: April 29, 2015Date of Patent: February 4, 2025Assignee: NCR Atleos CorporationInventors: Heather McCracken, Marcia Togara
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Patent number: 10970693Abstract: Embodiments for providing Semi-Automatic ATM Configuration are generally described herein. In some embodiments, obtaining configuration connection details are obtained. The configuration connection details are used to connect to a configuration server and to configure a self-service terminal (SST).Type: GrantFiled: March 28, 2014Date of Patent: April 6, 2021Assignee: NCR CorporationInventors: Stefano Cipollone, Heather McCracken
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Patent number: 10956892Abstract: A method and apparatus are disclosed for performing a transaction at a hand held device. The method comprises the steps of accessing a virtualized operating system and Automated Teller Machine (ATM) application at a hand held device and performing a customer transaction at the hand held device using the virtualized operating system and ATM application.Type: GrantFiled: August 8, 2013Date of Patent: March 23, 2021Assignee: NCR CorporationInventors: Heather McCracken, Joseph Gallagher, Norman G. Taylor
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Patent number: 9904915Abstract: A method and apparatus are disclosed for operating an Automated Teller Machine (ATM). The method includes the steps of receiving access to a virtualized operating system and ATM application at an ATM and performing a customer transaction at the ATM using the access to the virtualized operating system and ATM application. A recovery program may be provided to control the ATM if a communication link fails between the ATM and a server providing the access.Type: GrantFiled: August 8, 2013Date of Patent: February 27, 2018Assignee: NCR CorporationInventors: Heather McCracken, Martin Smith, Norman G. Taylor
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Patent number: 9824545Abstract: A method and apparatus are disclosed for providing information to a customer of a Self-Service Terminal (SST) such as an Automated Teller Machine (ATM). The method includes the steps of updating storage data of a Near Field Communication (NFC) device at an SST and reading data associated with the storage data from the NFC device via a mobile terminal of a customer at the SST.Type: GrantFiled: June 28, 2013Date of Patent: November 21, 2017Assignee: NCR CorporationInventors: Martin Smith, Heather McCracken, Norman G. Taylor
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Publication number: 20160321627Abstract: Various embodiments herein each include at least one of systems, methods, and software for biometric authentication of pre-staged self-service terminal transactions. One embodiment in the form of a method includes connecting, wirelessly via a wireless communication device of a mobile device, to a Self-Service Terminal (SST), such as an ATM or self-service checkout terminal. The mobile device then receives, via the wireless communication device from the SST, biometric authentication data to authenticate an account holder. The received biometric data is then compared on the mobile device with biometric data stored on or read by a biometric reader of the mobile device. When the comparing identifies a match between the received biometric data and the biometric data read by or stored on the mobile device, the method then transmits an authentication message via the wireless communication device to the SST indicating the match.Type: ApplicationFiled: April 29, 2015Publication date: November 3, 2016Inventors: Heather McCracken, Marcia Togara
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Publication number: 20150278784Abstract: Embodiments for providing Semi-Automatic ATM Configuration are generally described herein. In some embodiments, obtaining configuration connection details are obtained. The configuration connection details are used to connect to a configuration server and to configure a self-service terminal (SST).Type: ApplicationFiled: March 28, 2014Publication date: October 1, 2015Applicant: NCR CorporationInventors: Stefano Cipollone, Heather McCracken
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Publication number: 20150046325Abstract: A method and apparatus are disclosed for operating an Automated Teller Machine (ATM). The method includes the steps of receiving access to a virtualized operating system and ATM application at an ATM and performing a customer transaction at the ATM using the access to the virtualized operating system and ATM application. A recovery program may be provided to control the ATM if a communication link fails between the ATM and a server providing the access.Type: ApplicationFiled: August 8, 2013Publication date: February 12, 2015Applicant: NCR CorporationInventors: Heather McCracken, Martin Smith, Norman G. Taylor
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Publication number: 20150046322Abstract: A method and apparatus are disclosed for performing a transaction at a hand held device. The method comprises the steps of accessing a virtualized operating system and Automated Teller Machine (ATM) application at a hand held device and performing a customer transaction at the hand held device using the virtualized operating system and ATM application.Type: ApplicationFiled: August 8, 2013Publication date: February 12, 2015Applicant: NCR CorporationInventors: Heather McCracken, Joseph Gallagher, Norman G. Taylor
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Publication number: 20150001289Abstract: A method and apparatus are disclosed for providing information to a customer of a Self-Service Terminal (SST) such as an Automated Teller Machine (ATM). The method includes the steps of updating storage data of a Near Field Communication (NFC) device at an SST and reading data associated with the storage data from the NFC device via a mobile terminal of a customer at the SST.Type: ApplicationFiled: June 28, 2013Publication date: January 1, 2015Inventors: Martin Smith, Heather McCracken, Norman G. Taylor
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Patent number: 8870064Abstract: A self-service terminal comprises at least one customer transaction module, a terminal controller, a management component, and a network connection coupled to the terminal controller. The customer transaction module is operable to (i) implement a function associated with a customer transaction, and (ii) provide status information relating to the module. The terminal controller is coupled to the customer transaction module and includes (i) a management component for retrieving status information from the customer transaction module and (ii) a Web services interface for providing access to the retrieved status information to a remote device. The network connection is coupled to the controller and provides the remote device with access to the Web services interface.Type: GrantFiled: August 31, 2009Date of Patent: October 28, 2014Assignee: NCR CorporationInventors: Marc Liddell, Heather McCracken, Simon J. Forrest
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Publication number: 20110054677Abstract: A self-service terminal comprises at least one customer transaction module, a terminal controller, a management component, and a network connection coupled to the terminal controller. The customer transaction module is operable to (i) implement a function associated with a customer transaction, and (ii) provide status information relating to the module. The terminal controller is coupled to the customer transaction module and includes (i) a management component for retrieving status information from the customer transaction module and (ii) a Web services interface for providing access to the retrieved status information to a remote device. The network connection is coupled to the controller and provides the remote device with access to the Web services interface.Type: ApplicationFiled: August 31, 2009Publication date: March 3, 2011Inventors: Marc Liddell, Heather McCracken, Simon J. Forrest