Patents by Inventor Hector Jaime Castillo

Hector Jaime Castillo has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11803862
    Abstract: Systems and methods for voice-initiated transaction transfer are provided. A voice-initiated transaction transfer system includes an interactive voice response service that provides an initial voice-initiated transaction with a user and determines an intended transaction of the voice-initiated transaction. The system also includes an app administration service that receives an indication of the intended transaction from the interactive voice response service and triggers provision of a push notification to at least one app running on at least one electronic device associated with the user. The push notification includes an indication of a deep dive view to be presented on the app. The deep dive view includes a particular transaction screen of the app associated with the intended transaction.
    Type: Grant
    Filed: June 6, 2022
    Date of Patent: October 31, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: David Tuomikoski, Hector Jaime Castillo, Mudhar Al Ethawy
  • Patent number: 11354675
    Abstract: Systems and methods for voice-initiated transaction transfer are provided. A voice-initiated transaction transfer system includes an interactive voice response service that provides an initial voice-initiated transaction with a user and determines an intended transaction of the voice-initiated transaction. The system also includes an app administration service that receives an indication of the intended transaction from the interactive voice response service and triggers provision of a push notification to at least one app running on at least one electronic device associated with the user. The push notification includes an indication of a deep dive view to be presented on the app. The deep dive view includes a particular transaction screen of the app associated with the intended transaction.
    Type: Grant
    Filed: February 5, 2018
    Date of Patent: June 7, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: David Tuomikoski, Hector Jaime Castillo, Mudhar Al Ethawy
  • Patent number: 8646045
    Abstract: Authentication mechanisms are disclosed herein that authenticate user access to enterprises. For example, either an enterprise associated number or a social security number (SSN) can be provided to the enterprise to enter a first level. Then, any one of a ZIP code number, a device calling/contacting number, a date of birth, and a portion of the SSN can be provided to access applications in the first level. Lastly, a PIN can be provided to enter a second level of the enterprise. Additionally, these authentication mechanisms can be added and/or changed. In the former case, if a user used a SSN to enter the mentioned first level of the enterprise, then a date of birth can be used to update an authentication mechanism. Alternatively, if a user used an enterprise number to gain such access, then part of the SSN can be used for the update. If the user wants to change the authentication mechanism, the date of birth can be used for the update.
    Type: Grant
    Filed: July 26, 2007
    Date of Patent: February 4, 2014
    Assignee: United Services Automobile Association (USAA)
    Inventors: Richard E. Moore, Hector Jaime Castillo