Patents by Inventor Heidi A. Hinchcliff

Heidi A. Hinchcliff has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Method and system for automated collections
    Patent number: 7970702
    Abstract: An automated debt collection system receives data relating to debtors and their debts. The system filters the data, according to pre-defined criteria, and contacts debtors who meet the criteria. The system provides interactive messages that enable debtors to make payment commitments, confirm that payments have been made, or make automated payments. Alternately, the system may leave messages for debtors that enable the debtors to contact the system or a client call center regarding remittance of the debt. The system may transfer a debtor to a client call center when necessary. Contact between the system and the debtor may be recorded and data received may be stored and compiled into various reports.
    Type: Grant
    Filed: October 15, 2004
    Date of Patent: June 28, 2011
    Assignee: CSG Interactive Messaging, Inc.
    Inventors: Heidi A. Hinchcliff, Christopher T. Lunde