Patents by Inventor Helder Rocha

Helder Rocha has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11328032
    Abstract: Methods and systems for building a demo to interact with a customer including causing to display by a processor, a link for accessing the demo; initiating, by the processor, the demo by actuation of the link wherein the demo includes a set of webpage images, each configured as a screen with animations to mimic an interaction between a user and the customer; and presenting, by the processor, a storyboard of a dialog composed of a set of screens mimicking an ongoing customer dialogue for a service wherein the set of screens includes a first subset of webpage images of a customer view and the second subset of webpage images of a backend analytical view that are configured with animation to build on the ongoing customer dialogue based on mimicked data received from a suite of customer apps to enable the demo to have an appearance of actual customer exchange.
    Type: Grant
    Filed: December 21, 2020
    Date of Patent: May 10, 2022
    Assignee: salesforce.com, inc.
    Inventors: Mathew Kwok, Helder Rocha, Timothy Witzenman, Lucinda Waysack
  • Patent number: 9817637
    Abstract: Methods, systems, and apparatus facilitate social and business networking in a multi-tenant database. An application can provide each user with the ability view targeted data of interest. The data of interest can be supplied in a feed associated with the user created list, which compiles the feed items, e.g., comments, posts, stories, etc., of the object feeds subscribed to by the list. Lists can include entity feeds of objects, on the database well as child records associated with those objects. Accordingly, a user can create tailored feeds and can organize related information into feed for that list. In further embodiments, applications are provided which allow users are able to view filtered selections of other users and objects on the database system.
    Type: Grant
    Filed: June 29, 2011
    Date of Patent: November 14, 2017
    Assignee: salesforce.com, inc.
    Inventors: Jonathan Hersh, Helder Rocha
  • Publication number: 20150339339
    Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for integrating data from data sources for assigning an entity to a database record in a database service. User interface data can provide a user interface associated with a record stored using the database service, where the user interface includes a publisher and an information feed. An attribute regarding an entity is received from a first data source. Monitoring information for one or more machines is received from a second data source external to the database service, where the one or more machines are configured to communicate the monitoring information over a network. The record may be related to the one or more machines. The attribute and the monitoring information are provided to display in the user interface. User input data indicating a user input associated with the publisher is received to assign the entity to the record.
    Type: Application
    Filed: May 23, 2014
    Publication date: November 26, 2015
    Applicant: salesforce.com, inc.
    Inventors: Alex Mastrodonato, Helder Rocha
  • Publication number: 20140081777
    Abstract: The technology disclosed relates to improving sales of beverages by allowing users to create virtual beverage formulations across graphical user-interfaces. These user-customized beverage formulations can be interpreted by beverage dispensing machines that can transform them into real-word beverages. In particular, it relates to creating beverage identity tokens that hold user-customized beverage formulations. These beverage identity tokens can cause beverage dispensing machines to dispense real-world beverage mixes made up of the ingredient beverage flavors specified by the user in the virtual beverage formulations.
    Type: Application
    Filed: August 30, 2013
    Publication date: March 20, 2014
    Applicant: salesforce.com inc.
    Inventors: Alex Mastrodonato, Kevin Wu, Helder Rocha
  • Publication number: 20120239619
    Abstract: Methods, systems, and apparatus facilitate social and business networking in a multi-tenant database. An application can provide each user with the ability view targeted data of interest. The data of interest can be supplied in a feed associated with the user created list, which compiles the feed items, e.g., comments, posts, stories, etc., of the object feeds subscribed to by the list. Lists can include entity feeds of objects, on the database well as child records associated with those objects. Accordingly, a user can create tailored feeds and can organize related information into feed for that list. In further embodiments, applications are provided which allow users are able to view filtered selections of other users and objects on the database system.
    Type: Application
    Filed: June 29, 2011
    Publication date: September 20, 2012
    Applicant: SALESFORCE.COM, INC.
    Inventors: Jonathan Hersh, Helder Rocha
  • Publication number: 20120059795
    Abstract: Methods, systems, and apparatus facilitate social and business networking in a multi-tenant database. An application can provide each user with the ability view targeted data of interest. The data of interest can be supplied in a feed associated with the user created list, which compiles the feed items, e.g., comments, posts, stories, etc., of the object feeds subscribed to by the list. Lists can include entity feeds of objects, on the database well as child records associated with those objects. Accordingly, a user can create tailored feeds and can organize related information into feed for that list. In further embodiments, applications are provided which allow users are able to view filtered selections of other users and objects on the database system.
    Type: Application
    Filed: June 29, 2011
    Publication date: March 8, 2012
    Applicant: SALESFORCE.COM, INC.
    Inventors: Jonathan Hersh, Helder Rocha